Research Interests:
Topics: Online Marketplaces, Human--AI Collaboration, Innovation, Revenue Management
Methodologies: Structural Modeling, Causal Inference, Game Theory, Machine Learning
Research Interests:
Topics: Online Marketplaces, Human--AI Collaboration, Innovation, Revenue Management
Methodologies: Structural Modeling, Causal Inference, Game Theory, Machine Learning
Published Papers:
"The Role of Problem Specification in Crowdsourcing Contests for Design Problems: A Theoretical and Empirical Analysis." [link] With Yan Huang and Damian R.Beil. Manufacturing & Service Operations Management (2021).
"The Role of Feedback in Dynamic Crowdsourcing Contests: A Structural Empirical Analysis." [link] With Yan Huang and Damian R.Beil. Management Science (2022).
IBM Service Science Best Student Paper 2019, Finalist
"A High-Dimensional Choice Model for Online Retailing." [link] With Jun Li and Dennis Zhang. Management Science (2024).
"Can Employees' Past Helping Behavior be Used to Improve Shift Scheduling? Evidence from ICU Nurses." [link] With John Silberholz, Yixin (Iris) Wang, Deena Costa and Michael Sjoding. Accepted at Management Science.
POMS Healthcare Best Paper Competition 2022, Third Place
INFORMS Behavioral Operations Management Section Best Working Paper 2022, Finalist
"Instrumenting While Experimenting: An Empirical Method for Competitive Pricing at Scale." [link] with Jun Li. Operations Research (2025).
INFORMS Revenue Management and Pricing Section Practice Award 2022, Finalist
INFORMS Innovative Applications in Analytics Award (IAAA) 2023, Finalist
Papers Under Review:
"Unlocking the Value of Real-Time AI Assistance: Who Benefits, and Why?" [link] with Yao Cui and Qi Li. Major revision at Manufacturing & Service Operations Management.
"Impact of the Invisibles: Personalized Pricing on Platform with Anonymous Users." [link] with Jieqiong (Julie) Wang, Param Vir Singh. Major revision at Information Systems Research.
"Learning in Human-AI Collaboration." [link] With Linda Argote, Param Vir Singh. Submitted.
Selective Work in Progress:
"Using Machine Learning to Diagnose Dynamic Human Decision Making: Insights from a BioInnovation Context." With Ziqian Ding, Param Vir Singh.
"System Load and Human-AI Teaming in Child Welfare Screening." With Yanhan (Savannah) Tang, Alan Scheller-Wolf, Justine Galbraith, Lindsey Lacey.
Awards/Research Grants:
Center for Intelligent Business (CIB) GenAI Research Fellow, AY 2024-2025
BP America Junior Faculty Research Professorship, AY 2024-2025
CMU Block Center for Technology and Society Proposal Seed Funds 2024
Management Science Distinguished Service Award (2023) INFORMS
INFORMS Innovative Applications in Analytics Award (IAAA) 2023, Finalist
INFORMS Behavioral Operations Management Section Best Working Paper 2022, Finalist
BP America Junior Faculty Research Professorship, AY 2022-2023
INFORMS Revenue Management and Pricing Section Practice Award 2022, Finalist
POMS Healthcare Best Paper Competition 2022, Third Place
INFORMS TIMES Best Dissertation Award 2021, Winner
IBM Service Science Best Student Paper 2019, Finalist