Privacy Policy of ZippyChat
If you are a resident of US, EU or any other country then respective Privacy Policy shall apply.
Privacy Policy: If you are a resident of US.
Last Updated: August 2023
What information we collect?
When you create an account, we collect your information such as contact details, location and content you create. We also collect the information you share with us from third-party social network providers, technical and behavioural information about your usage on the platform, and the messages you send via our platform.
Information you chose to provide:
When you register, upload any content to the platform, or contact us directly, you may provide some or all the following information:
Registration information, such as language, and phone number (only if you register via your phone number).
Profile information, such as name, social media account information, and profile image.
User-generated content, including comments, photographs, that you choose to upload or broadcast on the Platform (“User Content”).
Payment information, such as Apple and Google In-App-Purchase.
Your opt-in choices and communication preferences.
Information in correspondence you send to us.
Information you share through surveys or your participation in challenges, sweepstakes, or contests such as your gender, age, likeness, and preferences.
Information we collect from other sources:
We may receive your information from other sources. For example, if you choose to link or sign up using your social network (such as Facebook), we may collect information from these third-party services, including your contact lists for these services and information relating to your use of the Platform in relation to these services. We will also receive information about you (including age data and demographic information) from third parties (such as advertising networks and analytics providers) and from other sources, including business directories and other commercially or publicly available sources.
Information we collect automatically:
We automatically collect certain information from you when you use the Platform, including your IP address, location-related data (as described below), unique device identifiers, browsing history (including content you have viewed in the Platform), Cookies (as defined below), your mobile carrier, time zone setting, and mobile or device information including the model of your device, screen resolution, operating system, app and file names and types, and platform.
Usage Information: We collect your information regarding usage of the Platform and any other User Content that you generate and broadcast on our Platform. We also link your subscriber information with your activity on our Platform across all your devices using your phone number, or similar information.
Location Data: We collect information about your location based on your SIM card and/or IP address. With your permission, we may also collect Global Positioning System (GPS) data which is used to confirm your city and ONLY the city information will be transferred to the server.
Messages: We collect, scan and analyse the information you provide by sending or receiving messages via our Service’s messaging functionality and it includes information about when the message has been sent, received and/or read, as well as the participants of the communication. Please be aware that messages sent to other users of our Service will be accessible by those users and that we are not responsible for the manner in which those users use or disclose messages.
Metadata: When you upload your user content, we automatically upload certain metadata related to content. The metadata describes how, when and by whom the user content was collected. It contains information such as account name and user id number which helps to track back the user.
Buy Golds: You can make the purchases via Apple iTunes account, Google Play account or any other authorized payment methods. We do not collect your billing information from you when you do transactions. We keep a record of the purchases you make so that we can credit your account with correct value in golds.
Cookies: We automatically collect information via cookies to analyze and measure your preference of web pages which we use to enhance the user experience on our platform. To disable cookies, see “Your Choices” section below.
How we use your information?
We collect and use your information to enforce, administer and improve our Terms and Services on our platform.
We use the information to fulfil following:
requests – services, products, Platform functions, support, internal operations, troubleshooting, testing, data analysis, research, survey purposes and to collect your feedback.
Customize the content according to platform usage.
Product development and improve the platform.
Provides support to social activities of the platform which includes permissions to connect with other users through platform and to share and download content with other users.
To help us know that you are old enough to use the platform as required by law.
To detect illegal activity, abuse and fraud on the platform.
To make communications with you to notify you about the changes in our services, to announce you as a winner of the contest, sweepstakes or promotions, and to send any applicable prizes.
To enforce terms, policies and conditions.
To provide you with location-based services and to inform about our algorithms.
To collect and combine all the information about you for any foregoing purposes.
For any other disclosed purposes.
How we share your information?
We are committed towards your trust, and we want you to understand when and with whom we may share the information we collect.
We share your information with Authorized third-party vendors and service providers that help us perform our business operations, including research, payment processing and transaction fulfilment, database maintenance, contest administration, technology services, deliveries, analytics, data storage and hosting, disaster recovery, search engine optimization, marketing, and data processing.
We share your information for Legal purposes any may disclose information to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims or government inquiries, and to protect and defend the rights, interests, safety, and security of ZippyChat International Limited, our affiliates, users, or the public.
We may share information for any other purposes disclosed to you at the time we collect the information, with your consent.
If you access third-party services, such as Facebook, WeChat, to login to the Platform or to share information about your usage on the Platform with others, these third-party services may be able to collect information about you, including information about your activity on the Platform, and they may notify your connections on the third-party services about your use of the Platform, in accordance with their privacy policies.
If you choose to engage in public activities on the Platform, you should be aware that any information you share may be read, collected, or used by other users. You should use caution in disclosing personal information while engaging. We are not responsible for the information you choose to submit.
Your Choices
You can disable Cookies by making changes in your browser settings. Please note that you may need to take additional steps to disable certain types of Cookies. For example, due to differences in how browsers and mobile app’s function, you may need to take different steps to opt out of Cookies used for targeted advertising in a browser and to opt out of targeted advertising for a mobile application, which you may control through your device settings or mobile app permissions. In addition, you opt-out selection is specific to the particular browser or device that you are using when you opt out, so you may need to opt-out separately for each of browser or device. If you choose to refuse, disable, or delete Cookies, some of the functionality of the Platform may no longer be available to you.
You can switch off GPS location information functionality on your mobile device if you do not wish to share GPS information. If you have registered for an account you may access, review, and update certain personal information that you have provided to us by logging into your account and using available features and functionalities.
Security
We provide security to protect information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Please note, no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure. Please keep in mind that the information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.
Children
The Platform is not directed for children under the age of 17. If we get to know that a person is under the age of 17 we will delete the information and terminate the person’s account. If you believe that we have collected information from a child under the age of 17 on the Platform, please contact us at zippyvoicechat1@gmail.com.
California Residents
Users of the Platform who are California residents and are under 18 years of age may request and obtain removal of User Content they posted by emailing us at zippyvoicechat1@gmail.com. All requests must be labelled "California Removal Request" on the email subject line. All requests must provide a description of the User Content which you want to remove and information reasonably sufficient to permit us to locate that User Content. We do not accept California Removal Requests via postal mail, telephone, or facsimile. We are not responsible for notices that are not labelled or sent properly, and we may not be able to respond if you do not provide adequate information. Please note that your request does not ensure complete or comprehensive removal of the material.
Changes
We may update this Privacy Policy from time to time. When we update the Privacy Policy, we will notify you by updating the “Last Updated” date at the top of this policy and posting the new Privacy Policy and providing any other notice required by applicable law. We recommend that you review the Privacy Policy each time you visit the Platform to stay informed of our privacy practices.
Where we store your personal data
The personal data that we collect from you will be transferred to, and stored at cloud server in India.
Contact
Questions, comments and requests regarding this policy should be addressed to:
ZippyChat International Limited. Address: H.No. 8, Mukhya Gram Garhi Bandhva,
Vill- Gandva Meena, Karauli
Rajasthan, India
Email Address: zippyvoicechat1@gmail.com
Attention: Privacy Policy