Privacy Policy

Last Updated: 24.03.2025

Thank you for using ZIP | FileConverter. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application.

1. Information We Collect

When you use ZIP | FileConverter, we may collect the following types of information:

a. Personal Information:

• Email address (if provided for support or account creation)

• Contact information (if you reach out to us)

b. Non-Personal Information:

• Device information (such as device model, OS version, unique device identifiers)

• Usage data (such as features used, frequency, and duration of app usage)

c. Files and Data Processing:

• Files you upload for compression, conversion, or extraction are processed locally or temporarily stored on our servers for conversion. We do not retain your files after processing.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our app functionality.

• To enhance user experience and app performance.

• To respond to your inquiries, support requests, or feedback.

• To analyze usage trends and improve security.

• To send important app updates or policy changes.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data. However, we may share information in the following circumstances:

• Service Providers: We may work with third-party services to assist in app functionality (e.g., cloud storage, analytics, crash reporting). These providers are bound by confidentiality agreements.

• Legal Compliance: We may disclose information when required by law or in response to legal requests.

• Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred to the new entity.

4. Data Retention and Security

• Files uploaded for processing are not permanently stored and are automatically deleted after conversion.

• We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.

5. Third-Party Services

Our app may integrate third-party services (such as cloud storage or analytics tools). These services have their own privacy policies, and we encourage users to review them.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access & Correction: You can request access to the personal information we hold about you.

• Data Deletion: You may request the deletion of your personal data.

• Opt-Out: You can opt out of analytics tracking by adjusting your device settings.

To exercise your rights, please contact us at kellosolutions@gmail.com

7. Children's Privacy

ZIP | FileConverter is not intended for children under 13. We do not knowingly collect personal data from minors. If you believe we have collected such data, please contact us for removal.

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted within the app, and we encourage you to review the policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: kellosolutions@gmail.com

By using ZIP | FileConverter, you agree to the terms outlined in this Privacy Policy.