Privacy Policy

Privacy Policy

This is the Privacy Policy for the Zika Chat application ("Zika Chat," "we," "Service," or "us"). Please read below to learn more about our data practices. Learn how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights to access, correct, or limit our use of your personal data. Unless we link to a different policy or indicate otherwise, this Privacy Policy applies when you access or use the Service. By using the Service, you agree to the terms of this Privacy Policy.

1. Controller

1. Controller:The controller of the data processing is Zika Chat. You can contact us via email under the email address.

2. Data Protection Officer:You can contact our Data Protection Officer via email address. If you have any questions about the processing of personal data, please feel free to contact us.

2. What Data do We Collect

This privacy policy applies to Zika Chat. We process personal data that you provide to us as a user of our products (for example, by using our products) and personal data that you provide to us (“data”). Without data like basic profile details and the type of person you want to meet, we can't help you make meaningful connections. We also collect information generated when you use our Services, such as access logs. We also automatically collect some data, such as information about your device and what parts of our Services you interact with or spend time using.

2.1 Data You Provide to Us

1. Account Data:In order to use certain features (register an account) you need to create a user account. When you create or update an account, we collect and store the data you provide, such as your name, gender and date of birth, and assign you a unique identifier ("Account Data").

2. Profile Data:You may also choose to provide profile information such as a photo, message, name, sexual interests, or other data. Your profile data will be publicly viewable by others unless you delete your account. To add certain content (such as pictures or videos), you can give us access to your camera or album. 

3. Usage Data:When you use our services and features, we collect certain data, including: messages, follow information, photos, videos and other user data. Of course, as part of operating the Service, we also process your chats with other users and the content you post.

4. Shared Content:Some Services allow you to interact with other users or share content publicly, including videos you post and data you provide in your profile. Such shared content may be publicly viewable by others depending on where it is posted.

5. Communications and Support:If you contact us for support or to report an issue or concern (whether or not you create an account), we collect and store your contact information, messages, and other data about you, such as your name, email address, location, actions system, IP address and any other data you provide or that we collect through automated means (which we describe below). In accordance with this privacy policy, we use this data to respond to you and research your questions or concerns. We collect information about other people that you provide to us if you ask us to communicate with or otherwise process other people's information (for example, if you ask us to send an email to one of your friends on your behalf). in order to complete your application.

* The data listed above is stored by us and associated with your account in our Services.

2.2. Data From Others

In addition to the information you provide directly to us, we may obtain information about you from other people or through automated means, including:

1. System Data:Technical data about your phone, such as your IP address, device type, operating system type and version, unique device identifier, device language and other system data and platform type ("System Data ").

2. Usage Data:We collect information about your activity on our Services, such as how you use them (for example, the date and time you log in, the features you have been using, search preferences, number of clicks and pages shown to you, referring pages, the ads you clicked on) and how you interact with other users (e.g., the users you connect to and interact with, the time and date of your communications, the number of messages you send and receive, the amount of content you post).

3. Approximate Geographic Data:The approximate geographic location calculated from your IP address, including information such as country, city, and geographic coordinates.

4. Other Partners:We may receive information about you from our partners, for instance where our ads are published on a partner’s websites and platforms (in which case they may pass along details on a campaign’s success).

1. Device Information:We collect information from the devices you use to access our Services, including: hardware and software information such as device type, device-specific and application settings and characteristics, application crashes, advertising IDs (such as Google's AAID and Apple's IDFA, both of which are randomly generated numbers that you can reset by going into your device settings), version and language, operating system, identifiers associated with cookies or other technologies that can uniquely identify your device.

2. Other information with your consent:If you give us permission, we may collect your precise geographic location (latitude and longitude) in a variety of ways, depending on the service and device you use, including GPS, Bluetooth or Wi-Fi connections. Even if you are not using the Services, collection of your geolocation may occur in the background if you have given us permission that expressly permits such collection. If you deny our permission to collect your geolocation, we will not collect it. Likewise, we may collect photos and videos from you if you agree (for example, if you want to post photos, videos or streams on the Service).

3. How We Get Data About You

We use tools like analytics services, and advertising providers to gather the data listed below. Some of these tools offer you the ability to opt-out of data collection.

3.1 Analytics

1. 3rd Party Usage Analytics Tools:We use tools provided by Google Inc (1600 Amphitheater Parkway, Mountain View, CA 94043, USA, “Google”) in our Services for usage analytics purposes. Tool owned by Fabric and acquired by Google is used for usage statistics.Firebase operated by Google are also used for usage analytics purpose.

2. 3rd Party Conversion Tracking Tools:Adjust, Google Conversion Tracking APIs, and Facebook Conversion tracking APIs are used for user conversion tracking. 

3. Crash Detection Tools:We use Crashlytics tools owned by Fabric for crash detection. It facilitates the maintenance and improvement of the Services. All your crash data is collected anonymously.

3.2 Online Advertising

We use third party advertising services, such as Google Ads Services (DFP, Admob, AdX) , Facebook Audience Network and Max(Applovin), to serve online advertisements to end users within our Services, including mobile applications and websites. These ads are based on what we know about you (see more information in Section 2.2 “Data from Others”) and what these ad service providers know about you based on tracking data. There may be. These ads may be based on your recent activity, activity over time or across other services, and can be tailored to your preferences and interests. When you use other services, you may also receive personalized online advertisements. We may also promote our services on some third-party platforms, such as Google's Adwords, Apple's Search Ads, Unity, Tiktok (ByteDance), Snapchat, Facebook, and Google Ads.

Depending on the type of advertising service we use, cookies or other tracking technologies may be placed on your device to collect data about your use of our Services. These tracking technologies may also be accessed to provide you with these personalized advertisements. To help provide personalized advertising, we provide these service providers with hashed, anonymized versions of the personal information and content you publish on the Services in a non-human-readable format. 

We also use third-party tools to analyze and track advertising and user data. These are used for statistical purposes. We use Adjust, a GDPR compliant tool. All advertising processes, including personalized advertising, use only irreversibly anonymized data, so that no conclusions can be drawn about the identity of the person involved.

1. If you access or use our Services through a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party.

2. All 3rd Party tools are GDPR compliant.

3. You may change your personalized ads preferences from settings if you are located in a territory that is protected by the CCPA & the GDPR.

4. What We Use Your Data For

The main reason we use your information is to deliver and improve our Services. Additionally, we use your info to help keep you safe. Read on for a more detailed explanation of the various reasons we use your information, together with practical examples.

To administer your account and provide our services to you

1. Create and manage your account

2. Provide you with customer support and respond to your requests

3. Complete your transactions

4. Communicate with you about our Services

To help you connect with other users

1. Analyze your profile and that of other users to recommend meaningful connections

2. Show users’ profiles to one another

To improve our Services and develop new ones

1. Administer focus groups and surveys

2. Conduct research and analysis of users’ behavior to improve our Services and content

3. Develop new features and services

To prevent, detect and fight fraud or other illegal or unauthorized activities

1. Address ongoing or alleged misbehavior on and off-platform

2. Perform data analysis to better understand and design countermeasures against these activities

3. Retain data related to fraudulent activities to prevent recurrences

To ensure legal compliance

1. Comply with legal requirements

2. Assist law enforcement

3. Enforce or exercise our rights

 To process your information as described above, we rely on the following legal bases:

Provide our service to you:Most of the time, the reason we process your information is to perform the contract that you have with us. For instance, as you go about using our service to build meaningful connections, we use your information to maintain your account and your profile, to make it viewable to other users and recommend other users to you.

Legitimate interests:We may use your information where we have legitimate interests do so. For instance, we analyze users’ behavior on our Services to continuously improve our offerings, we suggest offers we think might interest you, and we process information for administrative, fraud detection and other legal purposes.

Consent: From time to time, we may ask for your consent to use your information for certain specific reasons. You may withdraw your consent at any time by contacting us at the address provided at the end of this Privacy Policy.

5. How We Share Information

5.1 With Other Users:

You share information with other users when you voluntarily disclose information on the service. Please be careful with your information and make sure that the content you share is the stuff that you’re comfortable being publicly viewable since neither you nor we can control what others do with your information once you share it.

5.2 With Our Service Providers and Partners:

We use third parties to help us operate and improve our Services. These third parties assist us with various tasks such as data hosting and maintenance, analytics, customer care, marketing, advertising, and security operations. These service providers may have access to your personal data and are required to use your personal data only in accordance with our instructions to provide the services we have requested.

We may also share information with partners who help us distribute and promote our services. For example, we may share limited information about you in hashed, non-human-readable form with our advertising partners.

We follow a rigorous vetting process before working with or partnering with any service provider. All of our service providers and partners are required to agree to strict confidentiality obligations.

5.3 When Required by Law:

We may disclose your information if reasonably necessary: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government/law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.

5.4 To Enforce Legal Rights:

We may also share information: (i) if disclosing the information would reduce our liability in actual or threatened litigation; (ii) to protect our legal rights and that of our users, business partners or other interested parties Necessary for our legal rights; (iii) to enforce our agreements with you; (iv) to investigate, prevent, or take other action regarding illegal activities, suspected fraud, or other misconduct.

5.5 Change of Control:

In the event that our Services or any of its affiliates undergoes a business transition or change of ownership, such as a merger, acquisition by another company, reorganization, or sale of all or a portion of its assets, or in the event of insolvency or administration, we may be required to disclose your personal data.

6. Your Rights

You have certain rights regarding the use of your data, including the ability to opt-out of cookies and the rights collected by certain analytics providers. You can update or terminate your account on our Services, or you can contact us to make an individual rights request regarding your personal data. We want you to take control of your information, so we give you the following tools:

1. Access / Update tools in the service:Tools and account settings that help you to access, rectify or delete information that you provided to us and that’s associated with your account directly within the service.

2. Device permissions:Mobile platforms have permission systems for specific types of device data and notifications, such as phone book and location services as well as push notifications. You can change your settings on your device to either consent or oppose the collection of the corresponding information or the display of the corresponding notifications. Of course, if you do that, certain services may lose full functionality.

We want you to be aware of your privacy rights. Here are a few key points to remember:

1. Reviewing your information: Applicable privacy laws may give you the right to review the personal information we keep about you (depending on the jurisdiction, this may be called right of access, right of portability or variations of those terms). 

1. Uninstall:You can stop all information collected by an app by uninstalling it using the standard uninstall process for your device. If you uninstall the app from your mobile device, the unique identifier associated with your device will mot to be stored.

2. Accountability:In certain countries, including in the European Union, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal information. The data protection authority you can lodge a complaint with notably may be that of your habitual residence, where you work or where we are established.

7. Data Retention

We only store your personal information for legitimate business purposes and as permitted by applicable law. To protect your security both on and off our Services, we provide a six-month security retention period after account deletion, barring any technical issues. During this time, some account information will be retained. In fact, if your account is deleted or remains inactive for five consecutive years, we will delete your information. An account is inactive if the member's application has not established a connection with the servers of his/her Zika Chat and the member is not using the application. It is considered. In any case, a Premium His/Her Member's account will not be considered inactive.

Unless:

1. we must keep it to comply with applicable law (for instance, some “traffic data” is kept for one year to comply with statutory data retention obligations) as well as to prevent bot systems abusing the system;

2. we must keep it to evidence our compliance with applicable law (for instance, records of consents to our Terms, Privacy Policy, and other similar consents are kept for five years);

3. there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved

4. The information must be kept for our legitimate business interests, such as fraud prevention and enhancing users' safety and security. For example, information may need to be kept to prevent a user who was banned for unsafe behavior

Communications with our customer support team are retained for an extended period of time to address any subsequent questions, but are generally deleted within six years if no questions are asked.

Please note that although our systems are designed to perform the data deletion process according to the guidelines above, due to technical constraints we cannot guarantee that all data will be deleted within a specific time period. 

8. Data Protection and Security

We are committed to protecting your personal information from unauthorized access, alteration, disclosure, or destruction. Like all technology companies, we take steps to keep your information secure, but we cannot promise (and you should not expect) that your personal information will always remain secure. 

We regularly monitor our systems for potential vulnerabilities and attacks, regularly review how we collect, store, and process information, and update our physical, technical, and organizational security measures. 

We may suspend your use of all or part of the Service without notice if we suspect or detect a breach of security. If you believe that your account or information is no longer secure, please contact us immediately. We are not responsible for virus protection outside of our service network. Additionally, we are not responsible for any damage or destruction of user data. 

9. Children’s Privacy

Our Services are available only to users 12 years of age or older. We do not permit users under the age of 12 to use our Platform, and we do not knowingly collect personal information from anyone under the age of 12. If we discover that a child, minor, or anyone under the age of 12 has registered with us and provided personal data to us, we will take steps to terminate that person's registration and delete their profile information from our Services. 

10. International Transfer Policy

In order to provide our services to you, your data must be transferred to our servers and processed there. By accessing or using our services, you consent to storing your data on our servers. If you use the Service, you consent to the transfer, storage, and processing of your data. Specifically, personal data collected in Switzerland and the European Economic Area (“EEA”) will be transferred to and stored outside of those regions.

11. Privacy Policy Changes

we’re always looking for new and innovative ways to help you build meaningful connections, this policy may change over time. We will notify you before any material changes take effect so that you have time to review the changes.

12. Contact Us

If you have any questions regarding this privacy statement, the processing of your personal data, you can contact us directly. We are also available to you in the case of requests for information, requests or complaints

E-MAIL: 

jerluo8899@gmail.com