Privacy Policy for ZiggyBites

Effective Date: June 2026

ZiggyBites ("we," "our," or "us") operates the ZiggyBites mobile application. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our food and drink delivery platform.

If you do not agree with the terms of this Privacy Policy, please do not access the application.

1. Information We Collect

Personal Information

When you register and use ZiggyBites, we may collect:

• Full Name

• Email Address

• Mobile Number

• Delivery Address

• Billing Information

• Profile Information

Order Information

We collect information related to:

• Food orders

• Restaurant selections

• Order history

• Payment details

• Delivery preferences

Location Information

With your permission, ZiggyBites may access your device location to:

• Identify nearby restaurants

• Calculate delivery charges

• Track deliveries

• Improve delivery accuracy

Device Information

We may automatically collect:

• Device model

• Operating system version

• IP address

• App version

• Device identifiers

• Crash reports and diagnostics

2. How We Use Your Information

We use collected information to:

• Create and manage user accounts

• Process food orders

• Coordinate deliveries

• Process payments

• Provide customer support

• Improve app performance

• Send order updates and notifications

• Prevent fraud and unauthorized activities

• Comply with legal obligations

3. Payment Information

Payments may be processed through trusted third-party payment providers. ZiggyBites does not store complete debit card, credit card, or banking credentials on its servers.

Third-party payment processors maintain their own privacy and security policies.

4. Location Data Usage

Location access is used to:

• Display nearby restaurants

• Enable accurate delivery tracking

• Improve delivery efficiency

• Provide location-based services

You may disable location access through your device settings, though certain features may not function properly.

5. Sharing of Information

We may share information with:

Restaurants

To prepare and fulfill food orders.

Delivery Partners

To complete deliveries and provide order tracking.

Payment Providers

To securely process transactions.

Service Providers

For analytics, cloud hosting, customer support, and app functionality.

Legal Authorities

When required by law, legal processes, or government requests.

We do not sell personal information to third parties.

6. Data Security

We implement reasonable technical and organizational measures to protect your information, including:

• Secure servers

• Encrypted communication

• Access controls

• Security monitoring

However, no method of electronic storage or transmission is completely secure.

7. Data Retention

We retain information only as long as necessary to:

• Provide services

• Fulfill legal obligations

• Resolve disputes

• Enforce agreements

When no longer required, information is securely deleted or anonymized.

8. Children's Privacy

ZiggyBites is not intended for children under 13 years of age.

We do not knowingly collect personal information from children. If such information is discovered, we will take appropriate steps to remove it.

9. User Rights

Depending on applicable laws, users may:

• Access personal information

• Update account details

• Request deletion of data

• Withdraw consent where applicable

• Request information about stored data

Requests can be submitted through the contact information below.

10. Third-Party Services

The application may use third-party services including:

• Payment gateways

• Analytics services

• Push notification providers

• Cloud hosting platforms

• Mapping and location services

These providers may collect information according to their own privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updated versions will be posted within the application and become effective upon publication.

12. Contact Us

If you have questions regarding this Privacy Policy, please contact:

ZiggyBites

Email: ziggybites90@gmail.com

By using ZiggyBites, you agree to the terms outlined in this Privacy Policy.