Privacy Policy for ZiggyBites Delivery

Effective Date: June 2026

ZiggyBites Delivery ("we," "our," or "us") operates the ZiggyBites Delivery mobile application for delivery partners. This Privacy Policy explains how we collect, use, store, and protect information when you use the application.

By using ZiggyBites Delivery, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect:

• Full Name

• Mobile Number

• Email Address

• Profile Photo

• Delivery Partner Identification Details

• Vehicle Information

• Banking or Payment Details

• Account Credentials

Location Information

To provide delivery services, we may collect:

• Real-time location

• Background location while on active deliveries

• GPS coordinates

• Route information

Location access is used only for delivery operations and service improvement.

Delivery Information

We collect:

• Pickup locations

• Delivery locations

• Order information

• Delivery status

• Delivery history

Device Information

We may automatically collect:

• Device model

• Operating system version

• Device identifiers

• IP address

• App version

• Error logs and diagnostics

2. How We Use Information

We use collected information to:

• Create and manage delivery partner accounts

• Assign delivery orders

• Track delivery progress

• Process earnings and payments

• Provide navigation support

• Improve platform performance

• Verify partner identity

• Prevent fraud and misuse

• Comply with legal obligations

3. Location Data Usage

Location information is used to:

• Assign nearby deliveries

• Enable live order tracking

• Improve navigation

• Verify delivery completion

• Enhance customer experience

Background location may be collected while partners are actively online or completing deliveries.

4. Information Sharing

Information may be shared with:

Customers

For order fulfillment and delivery tracking.

Restaurants

To coordinate pickups and deliveries.

Payment Providers

For earnings and payment processing.

Service Providers

For hosting, analytics, customer support, and technical operations.

Legal Authorities

When required by law or legal processes.

We do not sell personal information to third parties.

5. Data Security

We implement reasonable security measures including:

• Secure authentication systems

• Encrypted communications

• Access controls

• Secure cloud infrastructure

However, no system can guarantee complete security.

6. Data Retention

Information is retained only as long as necessary to:

• Operate the platform

• Process payments

• Maintain records

• Comply with legal obligations

• Resolve disputes

7. User Rights

Delivery partners may:

• Access personal information

• Update profile information

• Request corrections

• Request account deletion

• Contact support regarding privacy concerns

8. Children's Privacy

ZiggyBites Delivery is intended for adults and delivery partners. The application is not directed toward children under 13 years of age.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be made available through the application.

10. Contact Us

For privacy-related questions or requests, please contact:

ZiggyBites Delivery

Email: ziggybites90@gmail.com

By using ZiggyBites Delivery, you acknowledge and agree to this Privacy Policy.