Business Intelligence/Analytics
Data Quality/Decision-Making under Uncertainty
Diffusion of Technological Innovations
Economics of Information Technology
Jia, Q., Z. Jiang, S. Menon. “Enabling Ultra-Fast Online Order Fulfillment: Efficient Inventory Management for In-Store Micro-Fulfillment Centers.” INFORMS Journal on Computing, Forthcoming.
Tan, H., B. Lu, Z. Jiang, B. Bao. “Dyadic Interactions and Patient Service Evaluation in Online Healthcare Consultations: The Role of Communication Alignment.” Production and Operations Management, Vol. 35, Nov. 1, January 2026.
Guo, R., Y. Ji, Z. Jiang. “Optimal Dynamic Advertising Policies in Digital and Traditional Channels: A Control-Theoretic Approach.” Information Systems Research, forthcoming.
Feng, H., N. Feng, L. Zhang, Z. Jiang, M. Li. “A Study of Ride-Hailing Platforms’ Business Models in the Presence of Surge Demand.” Information Systems Research, Vol. 36, No. 4, 2151-2169.
Guo, R., Z. Jiang. “Optimal Dynamic Advertising Policy Considering Consumer Ad Fatigue.” Decision Support Systems, forthcoming.
Zhu, T., C. Nie, Z. Jiang, X. Hu. “When do consumers buy during online promotions? A theoretical and empirical investigation.” Decision Support Systems, Vol. 182, 2024, pp. 114233.
Lotfi, A., Z. Jiang, J. Naoum-Sawaya, M. A. Begen. “To Skim or not to Skim: Studying the Optimal Pricing Strategy for Technology Products.” Omega, Vol. 127, 2024, pp. 103079.
Lotfi, A., Z. Jiang, J. Naoum-Sawaya, M. A. Begen. “Modeling Sales of Multigeneration Technology Products in the Presence of Frequent Repeat Purchases: A Fractional Calculus-Based Approach.” Production and Operations Management, Vol. 34, No. 2, June 2023, pp. 409-422.
Jiang Z., A. Rai, H. Sun, C. Nie, Y. Hu. “How Does Online Information Influence Offline Transactions: Insights from Digital Real Estate Platforms.” Information Systems Research, Vol. 35, No. 3, September 2024, pp. 1324-1343.
Lotfi, A., Z. Jiang, A. Lotfi, D. Jain. “Estimating Lifecycle Sales of Technology Products with Frequent Repeat Purchases: A Fractional Calculus-Based Approach.” Information Systems Research, Vol. 34, No. 2, June 2023, pp. 409-422.
Qu, X., A. Lotfi, D. Jain, Z. Jiang. “Predicting Upgrade Timing for Successive Product Generations: An Exponential-Decay Proportional Hazard Model.” Production and Operations Management, Vol. 31, No. 5, May 2022, pp. 2067-2083.
Feng, H., Z. Jiang, M. Li, N. Feng. “First- or Second-mover Advantage? The Case of IT-enabled Platform Market.” MIS Quarterly, Vol. 44, No. 3, September 2020, pp. 1107-1141.
Qu, X., Z. Jiang. “A Time-based Dynamic Synchronization Policy for Consolidated Database Systems.” MIS Quarterly, Vol. 43, No. 4, December 2019, pp. 1041-1057.
Jiang, Z., X. Qu, D. Jain. “Optimal Market Entry Timing for Successive Generations of Technological Innovations.” MIS Quarterly, Vol. 43, No. 3, September 2019, pp. 787-806.
Wang, M., Z. Jiang, Y. Zhang, H. Yang. “T-Closeness Slicing: A New Privacy Preserving Approach for Transactional Data Publishing.” INFORMS Journal on Computing, Vol. 30, No. 3, September 2018, pp. 438-453.
Feng, H., Z. Jiang, D. Liu. “Quality, Pricing, and Release Time: Optimal Market Entry Strategy for New Software-as-a-Service Vendors.” MIS Quarterly, Vol. 42 No. 1, March 2018, pp. 333-353.
Zong, W., F. Wu, Z. Jiang. “A Markov-based Update Policy for Constantly Changing Database Systems.” IEEE Transactions on Engineering Management, Vol. 64, No. 3, August 2017, pp. 287 – 300.
Cai, Y., Z. Jiang, V. Mookerjee. “How to Deal with Liars? Designing Intelligent Rule-Based Expert Systems to Increase Accuracy or Reduce Cost.” INFORMS Journal on Computing, Vol. 29, No. 2, March 2017, pp. 268-286.
Jiang, Z., K. P. Scheibe, S. Nilakanta, X. Qu. “The Economics of Public Beta Testing.” Decision Sciences, Vol. 48, No. 1, February 2017, pp. 150-175.
Jiang, Z., D. Jain. “A Generalized Norton-Bass Model for Multigeneration Diffusion.” Management Science, Vol. 58 No. 10, October 2012, pp. 1887-1897.
Jiang, Z., S. Sarkar, V. S. Jacob. “Post-Release Testing and Software Release Policy for Enterprise-Level Systems.”Information Systems Research, Vol. 23, No. 3, Part 1 of 2, September 2012, pp. 635-657.
Jiang, Z. “A Decision-Theoretic Framework for Numerical Attribute Value Reconciliation.” IEEE Transactions on Knowledge and Data Engineering, Vol. 24, No. 7, July 2012, pp. 1153-1169.
Jiang, Z. “How to Give away Software with Successive Versions.” Decision Support Systems, Vol. 49, No. 4, November 2010, pp. 430-441.
Jiang, Z., S. Sarkar. “Speed Matters: The Role of Free Software Offer in Software Diffusion.” Journal of Management Information Systems, Vol. 26, no. 3, Winter 2010, pp. 207-240.
Jiang, Z., S. Sarkar, P. De and D. Dey. “A Framework for Reconciling Attribute Values from Multiple Data Sources.” Management Science, Vol. 53, No. 12, December 2007, pp. 1946-1963.
Jiang, Z., F. M. Bass, P. I. Bass. “The Virtual Bass Model and the Left-Hand Data-Truncation Bias in Diffusion of Innovation Studies.” International Journal of Research in Marketing, Vol. 23, No. 1, March 2006, pp. 93-106.
Jiang, Z., V. Mookerjee, S. Sarkar. “Lying on the Web: Implications for Expert Systems Redesign.” Information Systems Research, Vol. 16, No. 2, June 2005, pp. 131-148.