Zeth Analytics

A little about me...

Hi there, stranger!

I'm Zeth. One thing about me is I always look for new opportunities for growth. The world changes and evolves, and so must I. My family taught me that knowledge is the one thing that no one can ever take from you.

I believe change is necessary in everything you do. The smallest actions snowball into results that can surprise you. If you have gone through my resume, you will see a list of skills that I've honed over the past 6 years of working. Skills that prove to be an asset to any growing business.

I've spent my time, honing skills to become a data analyst while also gaining experience in eCommerce and customer service. While looking at possible career paths, I thought:

"How could I put my data analytics skills and eCommerce experience to good use?"

That's how I chose my path to become an eCommerce analyst. Using the wide world of data and my experience in eCommerce to create valuable and actionable insights that can help businesses boom!

If you’re looking for someone who’s as passionate about business growth as she is about cats and coffee, let’s connect!

Skills

Design & Media
- - Graphic Design (Adobe Photoshop, Affinity & Canva)
  - Social Media Management (Content creation, scheduling, engagement)
eCommerce
- - Store Management (Shopify Store setup, admin, and operations)
  - Project Management
  - Product Import (Oberlo, DSers and Manual import)
  - Product Procurement & Research (including sourcing via Alibaba)
  - Order Fulfillment & Processing
  - eCommerce Management (Shopify, eBay, Etsy)
  - Email Marketing using Klaviyo
  - Print-on-Demand management (Gooten, Jondo, Printful)
Data Analysis
- - SQL
  - Python
  - R
  - Looker Studio / Tableau / PowerBI
  - Excel/Google Sheets
Customer Service & Representation
- - Customer Service (email, chat, and support tickets)
  - Handling Complaints & Disputes (eBay, ReAmaze, Shopify)
  - Open case and dispute management
SEO & Content Creation
- - Offpage SEO (Whitehat Linkbuilding)
  - Keyword Research (On-page & off-page SEO)
  - SEO-optimized Content Writing (blogs, product descriptions, newsletters)
  - Article & Product Description Writing
Other Skills
- - Basic HTML, CSS, JavaScript, ReactJS
  - Java

Work experience (2019 - 2025)

Ecommerce & Shopify Roles

Shopify VA / Admin / Project Manager
- Store setup, admin, and development for Shopify stores
- Customer service (emails, chat, ticketing systems)
- Order fulfillment & product import (DSers, Oberlo, manual)
- Product sourcing and procurement (Alibaba)
- Product research, listing, and inventory management
- Creating templates and automated message responses
- Project management for new eCommerce startups
Product Description & Article Writer / Social Media Handling
- Writing product descriptions and articles
- Social media content creation and management (Facebook)
- Creating templates for graphics and written content

Data Analyst & SEO Data Storyteller

Created compelling data stories and visualizations to support link-magnet campaigns for SEO, driving organic backlinks and website authority.
Produced and published quarterly streaming market share reports, weekly and monthly “Top 10” movies and TV shows lists, and in-depth 6-year recap analytics.
Designed and executed data-driven content campaigns using tools such as R, Google Sheets, and Excel.
Analyzed large datasets to uncover trends and actionable insights for SEO marketing team.
Collaborated with team to turn data findings into engaging content and outreach assets.

Customer Service Representative

eBay (wowtrust), Shopify, and Other eCommerce Brands
- Customer support (handling complaints, queries, and open cases/disputes)
- Chargeback disputes (ReAmaze, eBay)
- Customer communications and support documentation

SEO Content Writer / Social Media Manager

Various Brands and Freelance
- SEO-optimized blog and product content writing
- Link magnet and newsletter content creation for advertising
- Offpage SEO: keyword research and linkbuilding
- Reporting progress and analytics