ZeroOne VPN Privacy Policy
ZeroOne VPN is committed to protecting your privacy. Our guiding principle toward data collection is to collect only the minimum information necessary to operate a secure and reliable VPN service. We want you to understand what information we collect, how we use it, and how we protect it.
We do not collect logs of your online activity, including browsing history, traffic destination, data content, or DNS queries. We also do not store connection logs such as your original IP address, assigned VPN IP address, connection timestamps, or session duration. Our systems are designed to minimize the collection of personal information, and we cannot provide information that we do not possess.
This Privacy Policy describes how ZeroOne VPN and its affiliates ("we", "our", or "us") collect, use, and share information in connection with your use of our applications, websites, and services (collectively, the "Services").
1. Collection of Information
We collect limited information necessary to provide, maintain, and improve our Services.
Examples include:
* Providing and improving our VPN services.
* Managing subscriptions and user accounts.
* Providing customer support.
* Detecting abuse, fraud, and technical issues.
When you launch the app, a unique application identifier may be generated and associated with your device to manage your VPN service. This identifier is used solely for service functionality and is not linked to your browsing activity.
If you contact us, we may collect information such as:
* Name (if provided)
* Email address
* The contents of your message
* Any attachments or additional information you choose to provide
If our app displays advertisements, third-party advertising partners (such as Google AdMob) may collect certain information, including the Advertising ID, in accordance with their own privacy policies.
2. Use of Information
We use collected information to:
* Provide, maintain, and improve our Services.
* Verify subscription status.
* Respond to customer support requests.
* Detect and prevent abuse or fraudulent activity.
* Comply with applicable legal obligations.
* Improve app performance and user experience.
* Support advertising where applicable.
3. Data Retention
We retain personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
We do not retain VPN activity logs or connection logs.
4. Security Measures
We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
5. GDPR and User Rights
ZeroOne VPN respects the privacy rights of users worldwide.
Where applicable under the General Data Protection Regulation (GDPR), we process personal information based on one or more of the following legal bases:
* Performance of a contract.
* Compliance with legal obligations.
* Legitimate interests in operating and improving our Services.
* User consent where required.
You may have the right to access, correct, delete, restrict, or object to the processing of your personal information, or request data portability where applicable.
You may also withdraw consent at any time where processing is based on consent.
To exercise your rights, contact us at:
**[zeroonevpn@gmail.com](mailto:zeroonevpn@gmail.com)**
6. International Data Transfers
Your information may be processed or stored in countries other than your country of residence.
Where such transfers occur, we take appropriate safeguards to protect your information in accordance with applicable laws.
7. Third-Party Services
Our Services may use third-party providers, including but not limited to:
* Google Play Services
* Google AdMob
* Firebase (if enabled)
* Apple App Store (for iOS versions)
These providers may collect information according to their own privacy policies.
8. Children's Privacy
Our Services are not directed toward children under the age of 13 (or the applicable minimum age in your jurisdiction), and we do not knowingly collect personal information from children.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our Services.
Updated versions will be posted within the application or on our website. Continued use of the Services after any changes constitutes acceptance of the updated Privacy Policy.
Effective Date: August 4, 2026