Privacy Policy for Zeppe

Effective Date: 29/04/26

Zeppe ("we", "our", or "us") operates the Zeppe mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

1. Information We Collect
We may collect the following types of information:

• Personal Information: Name, phone number, email address, delivery address

• Account Information: Login credentials and preferences

• Transaction Data: Orders, payments, and purchase history

• Device Information: Device type, operating system, app version

• Location Data: Approximate or precise location for delivery services

2. How We Use Your Information
We use the collected data to:

• Provide and manage orders and deliveries

• Improve user experience and app functionality

• Process payments and transactions

• Send order updates, notifications, and support messages

• Ensure safety, security, and fraud prevention

3. Sharing Your Information
We may share your information with:

• Delivery partners and sellers to fulfill orders

• Payment gateways for secure transactions

• Service providers who support app operations
  We do not sell your personal data.

4. Data Security
We implement appropriate security measures to protect your data. However, no method of transmission over the internet is 100% secure.

5. Your Rights
You may:

• Access, update, or delete your data

• Opt-out of marketing communications

• Disable location access through device settings

6. Third-Party Services
Our app may use third-party services (e.g., payment gateways, analytics tools) which have their own privacy policies.

7. Children's Privacy
Zeppe does not knowingly collect data from children under 13 years.

8. Changes to This Policy
We may update this policy from time to time. Changes will be posted within the app.

9. Contact Us
If you have any questions, contact us at:
Email: zeppegrocery@gmail.com