Zenith Support

Reclaim your attention. We're here if you need help.

saad.nexxit@gmail.com

We aim to respond within 1–2 business days.

Frequently asked questions

How does Zenith track my screen time?

Zenith uses Apple's official Screen Time framework (Family Controls and DeviceActivity) to read how much time you spend in apps on your iPhone. All processing happens on your device. Zenith does not transmit your usage data to any server.

Why does Zenith ask for Screen Time access?

Screen Time access is required by iOS for any app that monitors or limits app usage on your device. Without granting this permission, Zenith cannot show you accurate usage data or block distracting apps. You can revoke access at any time in Settings → Screen Time → Family Controls.

How do I block an app?

Open Zenith and go to the limits or focus section.
Tap to add a new limit or focus session.
Select the apps or categories you want to block from the system app picker.
Set a schedule or time limit.
Save. The selected apps will show Zenith's shield screen when you try to open them.

Why is my blocked app no longer blocked?

iOS occasionally clears blocking rules when Screen Time permissions are reset, after major system updates, or if the app picker selection is cleared. Open Zenith and re-add the apps you want to limit. If this keeps happening, please email us so we can help.

What's included in Zenith Premium?

Unlimited focus schedules and app groups
Strict mode (no early exit)
Deep insights and 30 & 90-day trends
Widgets and Live Activities
AI-generated weekly reviews

Premium is available as a weekly, monthly, or annual subscription. Each plan includes a 7-day free trial.

How do I cancel my subscription?

Open the Settings app on your iPhone.
Tap your name at the top.
Tap Subscriptions.
Tap Zenith Premium.
Tap Cancel Subscription.

You will continue to have access to Premium features until the end of your current billing period.

How do I request a refund?

Apple handles all refunds for App Store purchases and subscriptions. Visit reportaproblem.apple.com, sign in with your Apple ID, find the Zenith purchase, and submit a refund request.

How do I restore my subscription on a new device?

Sign in to the new device with the same Apple ID you used to purchase, install Zenith, open the paywall in the App, and tap Restore in the top-right corner of the screen.

Does Zenith work on iPad?

Zenith is built and optimized for iPhone. iPad support is on our roadmap.

How do I delete all my data?

Because Zenith stores your data only on your device, deleting the App from your iPhone permanently removes all of it. There is no server-side account to delete.

I have a bug, a request, or feedback.

Email us at saad.nexxit@gmail.com with a short description and, if possible, your iPhone model and iOS version. We read every message.

Frequently asked questions

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