Important notice

Important notice: Service responsibility scope description

Dear customers:

Thank you for your continued support and trust in our store. In order to protect the rights and interests of all customers and clarify the service responsibility scope of our store, please read the following carefully before receiving treatment:

🟡 All treatment services in our store are evaluated and treated by professional doctors according to the customer's current physical condition. The treatment effect may vary depending on individual constitution, lifestyle and other external factors.

🟡 If the customer has any discomfort or is dissatisfied with the service during the service on the day, please raise it immediately. We will handle it and help improve it as soon as possible. If the customer has no objection and completes the payment after the service on the day, it will be regarded as a satisfactory service.

🟡 **Once the customer leaves the store (that is, steps out of the door of our store), if any discomfort or physical reaction occurs, our store cannot determine whether it is related to the treatment, nor can it assume responsibility or provide refund compensation. **Because we cannot control the customer's activities, diet, weather or other life factors after leaving the store.

We have always adhered to the purpose of "serving at the moment, being responsible at the moment" in traditional Chinese medicine, and are committed to providing every customer with safe, effective and considerate services. Thank you for your understanding and cooperation.

Zeng Zeng Chinese Medicine

May 1, 2025

重要通告：服务责任范围说明

亲爱的顾客：

感谢您一直以来对本店的支持与信任。为了保障所有顾客的权益，同时明确本店的服务责任范围，请您在接受治疗前，仔细阅读以下内容：

🟡 本店所有治疗服务均由专业医师根据顾客当下的身体情况进行评估与处理，治疗效果可能因个体体质、生活作息及其他外在因素而异。

🟡 若顾客在当天服务过程中有任何不适或对服务不满意，请当下立即提出，我们会第一时间处理与协助改进。若顾客当天服务结束后无异议并完成付款，视为满意服务。

🟡 *一旦顾客离店后（即踏出本店门口），如出现任何不适或身体反应，恕本店无法判断是否与治疗相关，亦无法承担责任或提供退款赔偿。*因为我们无法控制离店后顾客的活动、饮食、天气或其他生活因素。

我们一直秉持中医“当下服务，当下负责”的宗旨，致力于为每一位顾客提供安全、有效、贴心的服务。感谢您的理解与配合。

曾曾中医

2025年5月1日