Privacy Policy

Effective Date: September 30, 2025

Last Updated: September 30, 2025

Privacy Policy for Zenboard

Effective Date: September 30, 2025
Last Updated: September 30, 2025

Introduction

Welcome to Zenboard!

This Privacy Policy describes how Ardent Script ("we," "us," or "our") collects, uses, discloses, and protects information when you use the Zenboard mobile application (the "App"). We are committed to protecting your privacy and ensuring transparency about our data practices.

By downloading, installing, or using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the App.

1. Information We Collect

1.1 Information Collected Automatically

Firebase Analytics

We use Firebase Analytics, an analytics service provided by Google LLC, to understand how users interact with our App and to improve the user experience. Firebase automatically collects user properties such as app version, device model, operating system version, and usage patterns. The following information is collected:

Automatically Collected Data:

• Device information (manufacturer, model, screen resolution)

• Operating system version and type (Android)

• App version and build number

• Language and region settings

• General location (country-level, derived from IP address)

• App usage events (e.g., app opens, screen views, feature usage)

• Session duration and frequency

• User engagement metrics

• Technical performance data

Device Identifiers:

• Firebase SDK collects identifiers for mobile devices, including Android Advertising ID

• App Instance ID (a unique identifier for each app installation)

User Interaction Events:

• Events provide insight on what is happening in your app, such as user actions, system events, or errors

• Screen views and navigation patterns

• Feature usage (e.g., which vocabulary categories are accessed)

• Button clicks and in-app interactions

• Quiz completions and learning progress patterns (aggregated, not individual word choices)

Important: Analytics data is used to understand user behavior patterns and improve the app. While device identifiers are collected, they are used solely for analytics purposes and are not linked to your personal identity. We do not collect the specific vocabulary words you study or your quiz answers.

Firebase Crashlytics

To improve the stability and performance of the App, we use Firebase Crashlytics, a crash reporting service provided by Google LLC. When the App crashes or encounters errors, Crashlytics automatically collects the following technical information:

• Device manufacturer and model

• Operating system version and type (Android)

• App version number

• Timestamp of the crash

• Stack traces and technical logs

• Device state information at the time of the crash (e.g., memory usage, device orientation, battery level)

• Crashlytics Installation UUID (a unique identifier for crash reporting)

Important: This crash data is anonymized and does not include any personally identifiable information (PII) such as your name, email address, phone number, or any content you create within the App.

1.2 Information We Do NOT Collect

We do not collect, store, or transmit:

• Personal identification information (name, email, phone number)

• Specific vocabulary words you study or look up

• Your quiz answers or test results (we collect aggregate patterns only)

• Precise location data (GPS coordinates)

• Contact lists

• Photos, videos, or media files

• Financial or payment information

• Login credentials or account information

• Browsing history outside the app

• Notification interaction data or patterns

• Audio or voice data

1.3 Advertising ID

The Firebase SDK collects the Android Advertising ID for analytics purposes. However, Zenboard does not use the Advertising ID for ad targeting or user profiling. The identifier is used only for:

• Analytics and app performance measurement

• Understanding user demographics in aggregate

• Distinguishing unique users in statistical reports

We do not serve advertisements in the App, and we do not share the Advertising ID with third-party advertising networks.

2. How We Use Information

We use the collected information for the following purposes:

2.1 Analytics and Improvement

• Understanding Usage Patterns: To see which features are most popular and which need improvement

• App Performance Optimization: To identify and fix bugs, crashes, and technical issues

• User Experience Enhancement: To make the app more intuitive and effective for vocabulary learning

• Feature Development: To prioritize new features based on user needs

• Quality Assurance: To monitor app stability across different devices and OS versions

2.2 Statistical Analysis

• Aggregate user demographics (age groups, countries, device types)

• Overall engagement metrics (daily active users, session lengths)

• Feature adoption rates

• Learning pattern trends (which categories are most studied)

2.3 What We Do NOT Do

We do not use this data for:

• Selling or sharing with third-party advertisers

• Building individual user profiles for marketing

• Targeting you with advertisements

• Tracking your activity across other apps or websites

• Identifying you personally

• Sharing your specific learning progress with anyone

3. How We Share Information

We do not sell, rent, or trade your information to third parties for their marketing purposes.

3.1 Service Providers

We share analytics and crash data with the following service provider:

Firebase (Google LLC)

• Purpose: Analytics, crash reporting, and app performance monitoring

• Data Shared:

  • Analytics data as described in Section 1.1

  • Crash data for debugging

• Location: Data is processed and stored on Google's servers in accordance with Firebase's data processing terms

• Privacy Policy: https://firebase.google.com/support/privacy

• Google Privacy Policy: https://policies.google.com/privacy

We disclose the use of Firebase services and how it collects and processes data. Firebase operates under Google's security infrastructure and complies with applicable data protection regulations.

Important Disclosure: By using Firebase Analytics, Google may use the collected data in accordance with their policies. We recommend reviewing Google's policy on "How Google uses data when you use our partners' sites or apps" at: https://policies.google.com/technologies/partner-sites

3.2 Aggregated Data

We may share aggregated, non-personally identifiable analytics data (e.g., "80% of users study the Animals category") for:

• Public reports about app usage

• Academic or educational purposes

• Marketing materials showcasing app popularity

This data cannot be used to identify individual users.

3.3 Legal Requirements

We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies) to:

• Comply with legal obligations

• Protect and defend our rights or property

• Prevent or investigate possible wrongdoing

• Protect the personal safety of users or the public

4. Data Storage and Security

4.1 Local Storage

All user-generated content, are stored locally on your device only. We do not transmit this personal learning data to external servers or cloud storage.

4.2 Data Security

We implement reasonable security measures to protect the information transmitted to Firebase:

• Encryption in Transit: All data transmitted between the App and Firebase servers is encrypted using industry-standard protocols (HTTPS/TLS)

• Limited Data Collection: We minimize the amount of data collected to only what is necessary for analytics and crash reporting

• Access Controls: Access to analytics and crash data is restricted to authorized personnel only

• No Personal Data Storage: We do not maintain databases containing personal identification information

• Google Security: Firebase infrastructure benefits from Google's enterprise-grade security measures

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

4.3 No Remote Storage of Personal Content

We do not maintain our own servers or databases that store your personal learning data. Your vocabulary progress, word history, and preferences remain exclusively on your device.

5. Your Rights and Choices

5.1 Data Access and Deletion

Since we do not collect or store personal data on our servers, there is no centralized account or database containing your personal information to access, modify, or delete.

Local Data: You can manage local data at any time by:

• Clearing app data through your device's Settings → Apps → Zenboard → Storage → Clear Data

• Uninstalling the App, which removes all local data

Crash Data: Crash reports are anonymized and cannot be linked back to individual users. If you prefer to prevent crash data collection entirely, you can discontinue use of the App.

5.2 Opt-Out

Currently, the App does not provide an in-app option to disable crash reporting. If you do not wish for crash data to be collected, please do not use the App.

5.3 Device Permissions

The App requests the following permissions:

INTERNET Permission

• Purpose: Required to transmit crash reports to Firebase servers

• Usage: Only activated when a crash occurs; no other data is transmitted

You can review and manage app permissions through your device settings at any time.

6. Third-Party Services and Links

The App uses the following third-party services:

Firebase (Google LLC)

Firebase Analytics

• Service: User analytics and engagement measurement

• Data Processing: Firebase processes analytics data in accordance with Google's Privacy Policy

• User Control: Users can reset Advertising ID and opt out of personalization

Firebase Crashlytics

• Service: Crash reporting and debugging

• Data Processing: Crash data is processed securely and retained for 90 days

Firebase Privacy: https://firebase.google.com/support/privacy

Compliance: Firebase is designed to comply with GDPR, CCPA, COPPA, and other data protection regulations.

How Google Uses Data: Google collects and processes data when you use our partners' sites or apps. To understand how Google uses data collected through Firebase, please review: https://policies.google.com/technologies/partner-sites

7. Children's Privacy

The App is not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction).

We do not knowingly collect personal information from children under 13. The anonymized crash data collected through Firebase Crashlytics is technical in nature and does not include any information that could identify a child.

If you are a parent or guardian and believe that your child under 13 has provided us with personal information, please contact us immediately at contactardentscript@gmail.com. We will take steps to remove such information and terminate the child's access if necessary.

Age Verification: We do not implement age verification mechanisms, as the App does not collect personal data that would require such verification.

8. International Data Transfers

Firebase Crashlytics operates globally, and crash data may be transferred to and processed in countries other than your country of residence, including the United States and other locations where Google maintains data centers.

These countries may have data protection laws that differ from those in your jurisdiction. By using the App, you consent to the transfer of information to countries outside your country of residence, in accordance with this Privacy Policy.

Google LLC adheres to applicable data transfer frameworks and implements appropriate safeguards to protect your data during international transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our data practices

• Legal or regulatory requirements

• App features or functionality

• Third-party service updates

9.1 Notification of Changes

When we make changes to this Privacy Policy, we will:

• Update the "Last Updated" date at the top of this policy

• Notify you through an in-app notification or message

• For material changes, provide prominent notice within the App

9.2 Continued Use

Your continued use of the App after any changes to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated policy, please discontinue use of the App.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Developer: Ardent Script
Email: contactardentscript@gmail.com
Response Time: We aim to respond to all inquiries within 7 business days

11. Consent

By using the Zenboard App, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Thank you for using Zenboard!

We are committed to protecting your privacy and providing a secure, reliable app experience. If you have any feedback or suggestions, we'd love to hear from you.