Last updated: June 21, 2026
Kraft Labs ("we", "our", or "us") operates the mobile game Zen Connect.
This Privacy Policy explains how we collect, use, and protect your information when you use our game.
By downloading or using Zen Connect, you agree to this Privacy Policy.
We may collect certain information automatically when you use the game, including:
Device information (device model, OS version)
IP address
Gameplay activity
App usage statistics
Crash reports
Advertising identifiers
We do not collect personally identifiable information such as your name, phone number, or home address unless you contact us directly.
We use collected information to:
Improve gameplay experience
Analyze app performance
Fix bugs and crashes
Provide customer support
Deliver advertisements
Process in-app purchases
Zen Connect may use third-party services that collect information to improve app functionality.
These services may include:
Google Play Services
Google Play Billing
Unity Ads
Firebase Analytics
Firebase Crashlytics
These third-party providers may collect data according to their own privacy policies.
Zen Connect displays advertisements, including rewarded ads, interstitial ads, and banner ads.
Advertising partners may collect device-related information to provide and measure ads.
Zen Connect offers in-app purchases through Google Play and Apple App Store.
Payment transactions are processed by platform providers. We do not collect or store payment information.
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.
However, no internet transmission or storage system can be guaranteed to be 100% secure.
Zen Connect is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal data, please contact us.
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.
If you have any questions about this Privacy Policy, please contact us:
Kraft Labs
Vietnam
Email: Thekraft.labs@gmail.com