Privacy Policy for Zeewapp
Effective Date: 22 Septemeber 2024
Soyamba Logistics PTY LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use Zeewapp (the "App"), our event booking platform.
1. Information We Collect
We collect the following types of information to provide and improve our services:
1.1 Personal Information:
Account Information: When you sign up for an account, we may collect your name, email address, phone number, and profile picture.
Payment Information: For paid events, we may collect payment information such as credit card details or other financial data through our payment processors.
Event Information: We collect details about the events you book or create, including event preferences, ticket types, and quantities.
1.2 Usage Data:
Device Information: We may collect information about your device, including its IP address, operating system, and browser type, to improve your experience.
Location Information: If you enable location services, we may collect your device's location data to show you nearby events.
Log Data: We automatically receive and log certain information when you use the App, including the date and time of access, app features used, and interactions with the content.
2. How We Use Your Information
We use the information collected for the following purposes:
To Provide Services: We use your personal information to process your bookings, issue tickets, and notify you about upcoming events.
Customer Support: To address your inquiries and resolve any issues related to your account or bookings.
Marketing and Communication: We may send you promotional messages and event updates. You can opt out of these communications at any time.
Improving Our Services: We analyze usage data to improve app performance, enhance user experience, and develop new features.
3. Sharing Your Information
We may share your personal information with third parties under the following conditions:
Event Organizers: When you book an event, your information is shared with the event organizer for ticketing and event management purposes.
Service Providers: We may share your data with trusted service providers who assist us with payment processing, data analytics, and hosting services.
Legal Obligations: If required by law or government authorities, we may disclose your information to comply with legal processes or to protect our rights.
4. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
Access: You may request access to the personal information we hold about you.
Correction: You can update or correct inaccurate or incomplete information.
Deletion: You may request the deletion of your personal data, subject to legal and contractual obligations.
Objection: You can opt-out of certain data processing activities, such as receiving marketing communications.
To exercise these rights, please contact us at [insert contact details].
6. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party services, and we encourage you to read their privacy policies before providing any personal information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. Your continued use of the App after any changes constitutes your acceptance of the updated policy.
To delete account :
We respect your right to delete your account and associated data. If you wish to delete your account, please follow the process below:
Access the Google Form
Visit our Privacy Policy page in the app or on our website.
Navigate to the Delete Account section and click on the link to access the Google Form.
Fill Out the Form
Complete the Google Form with the requested information, including your registered email address and any additional details to verify your identity.
Submit Your Request
Submit the form, and our support team will review your request.
Processing Time
Once your request is received, we will process it within 1 hour
You will receive a confirmation email once your account and associated data have been deleted.
go here to delete : https://sites.google.com/view/delete-zeewapp/home
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
Soyamba Logistics PTY LTD
Email: ZeeWapp.Soyamba@gmail.com