Privacy Policy
Zapp Laundry LTD
Zapp Laundry LTD
Privacy Policy of Zapp Laundry
1. Introduction
Welcome to Zapp Laundry! At Zapp Laundry, we take your privacy seriously and are committed to protecting the personal information you share with us. This privacy policy outlines how we collect, use, and safeguard your information when you use our mobile application.
2. Information We Collect
We collect the following types of information:
2.1 Personal Information
Name
Phone number
User ID
2.2 Payment Information
Payment information for Stripe, including credit card details.
2.3 Location Data
Precise location data (GPS) for order tracking and delivery purposes.
Approximate location data to enhance your user experience and provide location-based services.
2.4 Support Features
Call and SMS permissions: We may request access to your device's phone and SMS features to enable you to contact us through the app.
3. How We Use Your Information
We use your information for the following purposes:
3.1 Order Processing
We use your personal information to process and fulfill your laundry orders and payments through the Stripe payment method.
3.2 Location-Based Services
We use your location data to provide you with accurate order tracking and to offer location-based features to enhance your experience.
3.3 Customer Support
We may use the call and SMS permissions to provide customer support and assist you in resolving any issues or inquiries.
3.4 Communication
We may use your email to send you important information, updates, and promotional offers related to our services. You can opt out of these communications at any time.
4. Data Security
We implement industry-standard security measures to protect your personal information and ensure its confidentiality.
5. Third-Party Services
Our app may link to or integrate with third-party services. We are not responsible for the privacy practices or content of these third-party services.
6. Data Retention
We will retain your information only as long as necessary for the purposes stated in this policy or as required by law.
7. Your Choices and Rights
You have the following rights regarding your data:
The right to access and review your data.
The right to correct inaccuracies in your data.
The right to have your data deleted.
The right to object to the processing of your data.
8. Contact Us
If you have any questions or concerns about this privacy policy or your data, please contact us at zapplaundry@gmail.com.
9. Changes to this Policy
We may update this privacy policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page.
By using our app, you agree to the terms and practices described in this privacy policy. Please review this policy regularly to stay informed about how we are protecting your data.
Questions?