Privacy Policy for Zapoo
Effective Date: September 12, 2026
Zapoo ("we", "our", or "us") operates the Zapoo mobile application (the "App"). This Privacy Policy explains how we collect, use, store, and protect information when you use Zapoo.
By using Zapoo, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use Zapoo, we may collect the following information:
Personal Information
Name
Mobile phone number
Email address
Account login information
Delivery address
Other information you voluntarily provide to create or manage your account
Order Information
When you place an order through Zapoo, we may collect information such as:
Food and beverage items ordered
Order details and order history
Delivery address
Order status
Payment or transaction-related information
Location Information
If location services are used by the App, Zapoo may collect approximate or precise location information when necessary for features such as selecting a delivery location, displaying relevant services, or supporting order delivery.
Location permissions are requested through your device settings and you may control these permissions through your device.
Device and Usage Information
We may automatically receive limited technical information such as:
Device type and model
Operating system and version
App version
IP address
Device identifiers where applicable
Crash reports
App usage and diagnostic information
This information may be used to maintain, secure, and improve the App.
2. How We Use Information
We may use collected information to:
Create and manage user accounts
Process and manage food and beverage orders
Provide delivery and order-related services
Confirm and communicate order details
Contact users regarding their orders or account
Process payments through applicable payment providers
Provide customer support
Improve App functionality and user experience
Detect and prevent fraud, misuse, or unauthorized activity
Maintain App security and technical performance
Comply with applicable legal and regulatory requirements
We do not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless required or permitted by applicable law.
3. Payments
If Zapoo provides online payment functionality, payments may be processed through third-party payment service providers.
Zapoo does not need to store complete payment card information when payment processing is handled directly by a third-party payment provider. Payment providers may process payment information according to their own privacy policies and terms.
4. Sharing of Information
We may share information only when reasonably necessary to provide and operate Zapoo, including with:
Delivery personnel or service partners when required to complete an order
Restaurants, food providers, or vendors involved in fulfilling an order
Payment service providers
Hosting, cloud, analytics, security, or technical service providers
Customer support providers
Government authorities or law enforcement when required by applicable law
We do not sell personal information to third parties for their independent marketing purposes.
Third-party service providers are expected to process information only for appropriate business or service purposes and according to applicable requirements.
5. Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.
However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information.
6. Data Retention
We retain information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.
When information is no longer required for these purposes, we may delete or anonymize it in accordance with applicable laws and our operational requirements.
7. Account and Data Deletion
If Zapoo provides account creation, users may request deletion of their account and associated personal information through the available account deletion option in the App or by contacting us at:
Email: zapoo.startup@gmail.com
When a valid deletion request is received, we will process the request and delete or anonymize associated information where required, subject to information that we are legally required or otherwise permitted to retain.
8. Children's Privacy
Zapoo is not specifically directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 without appropriate authorization. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
If a different minimum age applies under local law, the applicable legal requirement will apply.
9. Third-Party Services
Zapoo may use third-party services, libraries, APIs, analytics tools, hosting providers, payment providers, mapping services, notification services, or other technologies to operate and improve the App.
These providers may process information according to their own privacy policies and applicable terms.
Developers are responsible for ensuring that third-party SDK data practices are accurately reflected in Google Play's Data Safety disclosures.
10. Your Choices
Depending on the functionality available in Zapoo, you may be able to:
Update or correct account information
Control device permissions
Disable location permissions through your device settings
Request account deletion
Contact us regarding your personal information
Some information may be necessary for core App functionality, such as processing an order or delivering an order.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in the App, our services, legal requirements, or data practices.
When changes are made, we will update the "Effective Date" at the beginning of this Privacy Policy. Continued use of Zapoo after an update means that you acknowledge the updated Privacy Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
App Name: Zapoo
Email: zapoo.startup@gmail.com
We will review and respond to privacy-related requests in accordance with applicable laws and reasonable verification requirements.