Privacy Policy

Privacy Policy for ZanBus

Effective Date: July 2026

ZanBus is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the ZanBus mobile application.

Information We Collect

We may collect the following information:

• Full name

• Phone number

• One-Time Password (OTP) verification data

• ZanBus card information

• Device information required for app functionality

How We Use Your Information

We use your information to:

• Create and manage your account

• Verify your identity using OTP

• Manage your ZanBus travel card

• Process top-up and balance requests

• Provide customer support

• Improve our services

Data Sharing

We do not sell your personal information. Your information may only be shared with trusted service providers where necessary to provide ZanBus services or where required by law.

Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure.

Your Rights

You may request to update or delete your personal information by contacting us.

Children's Privacy

ZanBus is available for users of all ages. We are committed to protecting the privacy of all users, including children, in accordance with applicable laws. 

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact Us

ZanBus
Email: support@zanbus.co.tz