ZAMA M MEDIA PRIVACY POLICY

Privacy Policy

ZAMA M MEDIA PRIVACY POLICY
Effective Date: 16 July 2025

Zama M Media (Pty) Ltd (“Zama M Media”, “we”, “our”, or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information in line with:

• The Protection of Personal Information Act (POPIA) – South Africa
  
  

• The General Data Protection Regulation (GDPR) – United Kingdom/European Union
  
  

• Applicable data protection laws in the United States (including CCPA, where relevant)
  
  

This policy applies to all personal information collected via our websites, services, training programs, cookies, and any other online or offline engagement with Zama M Media.

1. Who We Are

Zama M Media is a social media marketing company based in South Africa. We help small businesses grow through lead generation using Facebook and Instagram advertising. We are also an accredited training provider offering the Occupational Certificate: Marketing Co-ordinator (NQF Level 5), helping businesses and individuals build digital skills, stay compliant with privacy regulations, and promote digital safety.

2. What Information We Collect

We may collect the following categories of personal data:

• Identity Data: full names, ID/passport numbers, company registration numbers
  
  

• Contact Data: email addresses, phone numbers, social media handles, addresses
  
  

• Marketing Data: campaign performance, preferences, feedback
  
  

• Training Data: enrollment information, assessments, attendance records
  
  

• Technical Data: IP address, browser type, time zone, operating system
  
  

• Usage Data: how users interact with our services, platforms, and content
  
  

• Cookie Data: preferences, session identifiers, analytics, and behavioral data collected through browser cookies and similar technologies
  
  

3. How We Use Your Information

We process personal data to:

• Deliver our marketing and training services
  
  

• Maintain compliance with POPIA, GDPR, and other regulations
  
  

• Improve our website, ads, and service delivery
  
  

• Send updates, offers, or training materials (with your consent)
  
  

• Register learners and issue certificates
  
  

• Monitor student progress and ensure compliance with accrediting bodies
  
  

• Track and analyze usage via cookies to enhance user experience
  
  

• Ensure cybersecurity, fraud prevention, and digital safety
  
  

4. Lawful Basis for Processing (GDPR & POPIA)

We process your data based on:

• Consent (when you opt in to newsletters, updates, marketing, or cookies)
  
  

• Contractual obligation (to deliver services or training you've signed up for)
  
  

• Legal obligation (to comply with laws like POPIA or SARS regulations)
  
  

• Legitimate interest (improving our services and protecting our platforms)
  
  

5. Data Sharing and Third Parties

We do not sell or rent your data. We may share your information with:

• Accrediting bodies (such as QCTO or SETA) for training compliance
  
  

• Cloud service providers (Google, Meta, Microsoft) for hosting or communication
  
  

• Payment gateways (such as PayFast or Stripe) for secure transactions
  
  

• Analytics and cookie providers (such as Google Analytics, Meta Pixel) for usage tracking and performance optimization
  
  

• Regulators or legal bodies, when required by law
  
  

All third-party providers are vetted for compliance with POPIA, GDPR, and equivalent US privacy laws.

6. International Data Transfers

Your information may be transferred or processed in other countries, including the US and UK. When we do this, we ensure appropriate safeguards, such as:

• Data Processing Agreements (DPAs) with service providers
  
  

• Standard Contractual Clauses (SCCs) under GDPR
  
  

• POPIA-compliant security and encryption protocols
  
  

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Understand and save your preferences for future visits
  
  

• Compile aggregate data about site traffic and interactions
  
  

• Provide personalized content and advertisements
  
  

• Enable core functionalities like logins, form submissions, and user settings
  
  

You can control cookie usage through your browser settings and consent banners. Disabling cookies may affect the functionality of certain features.

8. Data Security and Retention

We implement physical, administrative, and technical safeguards to protect personal data. We retain data:

• For as long as necessary to fulfill the purposes outlined above
  
  

• For at least 5 years in the case of accredited training, per QCTO/SETA requirements
  
  

• In compliance with South African SARS regulations
  
  

• Or until consent is withdrawn (for optional communications and cookies)
  
  

9. Your Rights

Depending on your jurisdiction, you have the right to:

• Access your personal data
  
  

• Request correction or deletion
  
  

• Object to processing
  
  

• Lodge a complaint with the Information Regulator (South Africa) or your local data authority
  
  

• Withdraw consent at any time
  
  

To exercise your rights, please email: zamammedia30@gmail.com

10. POPIA & Digital Safety Training

Through our Marketing Co-ordinator Certificate, we train individuals and businesses on:

• POPIA compliance and handling of personal data
  
  

• Secure digital marketing practices
  
  

• Data collection transparency
  
  

• Responsible use of social media and advertising platforms
  
  

This training reinforces our internal data protection policies and empowers businesses to comply independently.

11. Children’s Privacy

We do not knowingly collect personal data from children under 18 without parental or guardian consent.

12. Policy Updates

This policy may be updated from time to time to reflect legal, operational, or regulatory changes. We will notify you of significant updates via email or website notices.

13. Contact Us

For questions, concerns, or data-related requests, please contact:

Zama M Media (Pty) Ltd
Email:  zamammedia30@gmail.com
Phone: +27847070508
KwaDukuza, KwaZulu-Natal, South Africa