Effective Date: Sept 29, 2025
We are committed to protecting your privacy. This policy explains how we collect, use, and share information when you use our services and apps ("Services"). By using our Services, you agree to the terms of this policy.
1. Information We Collect
We collect information to provide and improve our Services. This includes:
Information You Provide Directly: This includes your name, email address, contact details, and any other information you share when you interact with us (e.g., through customer support, feedback forms).
Log Data: When you use our Services, in the event of an error, we collect data about your device and how you use the app. This "Log Data" may include your device's IP address, device name, operating system version, app configuration, usage statistics, and the time and date of your interactions. This data is collected through third-party services.
Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience, remember your preferences, and understand how our Services are used.
2. How We Use Your Information
We use the collected information for the following purposes:
To Provide and Improve Services: To operate, maintain, and enhance the features and functionality of our Services, and to analyze usage patterns.
Customer Support: To respond to your inquiries, provide support, and resolve issues.
Communication: To send you important updates, and, with your consent where required, promotional offers and marketing materials.
Service Providers: To work with third-party companies and individuals who help us operate and improve our Services (e.g., hosting, analytics, customer support).
Legal Compliance: To comply with legal obligations, respond to lawful requests, and protect our rights.
3. Data Retention
Customer Support Data: Information collected through customer support interactions will be retained for a period necessary to resolve your issue and for record-keeping, but never for more than five years after the last communication.
Other Data: We retain other data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
4. Sharing Your Information
We may share your information with:
Third-Party Service Providers: We work with third-party companies who perform services on our behalf (e.g., analytics, hosting). These providers are contractually obligated to protect your information and only use it for the purposes we specify.
Legal Requirements: If required by law or in response to valid requests by public authorities.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
5. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
6. Links to Other Sites
Our Services may contain links to external sites not operated by us. We encourage you to review the privacy policies of these third-party websites, as we have no control over their content, privacy practices, or policies. We assume no responsibility for any activities or information handled by these external sites or services.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on this page and updating the "Effective Date." We encourage you to review this page regularly. Changes are effective immediately upon being posted.
8. Contact Us
If you have any questions, concerns, or inquiries regarding this Privacy Policy or our data practices, please contact us at:
appsfromzain@gmail.com
Thank you for trusting us with your information. We are committed to safeguarding your privacy and providing you with a secure and reliable Service.