Privacy Policy
Last updated: April 2026
We are fully committed to protecting users’ privacy and safeguarding their personal data in accordance with applicable laws and regulations. We take appropriate measures to ensure data security and prevent misuse.
Information Collection
We may collect certain information when you use the application, including but not limited to:
Personal information provided during account registration, such as name, phone number, and email address.
Location data necessary to deliver services accurately.
Technical information related to the device, operating system, and IP address.
Location Data
The application collects location data to provide transportation services, match users with nearby drivers, and display routes on the map.
The application may also collect location data in the background while a trip is active in order to enable real-time trip tracking, driver navigation, and safety features for both drivers and passengers.
Location data collected from drivers may be shared with passengers during active trips to enable real-time trip tracking.
Use of Information
The collected information is used for the following purposes:
Operating the application and providing requested services.
Improving service quality and user experience.
Communicating with users regarding accounts, updates, or support requests.
Ensuring security and preventing fraud or unauthorized use.
Information Sharing
We do not sell, rent, or share users’ personal data with third parties, except in the following cases:
Compliance with legal obligations or requests from competent authorities.
Protection of the rights, safety, or property of the application or its users.
Limited sharing with technical service providers strictly for operational purposes, subject to confidentiality obligations.
We only collect and use data that is necessary to provide and improve our services.
Camera Access
The application may request access to the device camera to allow users to upload profile photos or required documents related to the use of the service.
The camera is only used when the user chooses to upload images.
Notifications
The application may send notifications related to ride updates, trip status, service announcements, and account notifications.
Users can manage notification preferences through their device settings.
Google Maps Services
The application uses Google Maps services to display maps, routes, and location-based services.
Google may collect certain information according to Google's Privacy Policy.
More information can be found at:
https://policies.google.com/privacy
Data Protection
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or loss.
User Rights
Users have the right to:
Access their personal data.
Update or correct their information.
Request account and data deletion in accordance with applicable policies and laws.
Technologies Similar to Cookies
The application may use similar technologies to cookies to improve performance and analyze usage.
Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. Users will be notified of any significant changes through the application or available communication channels.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us through the communication methods provided within the application or via email:
Yway.syr@gmail.com
Company Information
The terms “we,” “the Company,” or “the Application” refer to AI-Nisr Way for Passenger Transport – Single-Member Limited Liability Company, the operator of the Yway application.
Data Retention
We retain users’ personal information only for as long as necessary to provide the services and fulfill legal obligations.
Personal data associated with an active account will be retained while the account remains active. If a user deletes their account or requests data deletion, we will remove or anonymize personal data within a reasonable period unless retention is required by law.
Account Deletion
Users may request deletion of their account and associated personal data through the application settings or by contacting our support team.
Once the deletion request is processed, the user’s personal data will be permanently removed from our systems except where retention is required for legal or security purposes.