Privacy Policy
Effective Date: 20 June 2026
Yumpass Rider ("we," "our," or "us") values your privacy and is committed to protecting the personal information of our delivery partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Yumpass Rider mobile application.
By using the Yumpass Rider app, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
When you register or use the app, we may collect:
Full name
Mobile number
Email address
Profile photo (if provided)
Delivery partner identification details
Bank account or payment details (if required for payouts)
Location Information
We collect your device's location:
While the app is in use
In the background (if enabled) to assign nearby delivery orders, track deliveries, and improve delivery efficiency
Device Information
We may collect:
Device model
Operating system version
App version
Device identifiers
IP address
Crash logs and diagnostics
Usage Information
We may collect:
Delivery history
Order acceptance and completion status
Earnings information
Cash collection records
App activity and performance metrics
2. How We Use Your Information
We use your information to:
Register and verify your account
Assign nearby delivery orders
Track delivery progress
Calculate earnings and incentives
Manage cash collections
Improve app performance
Provide customer support
Detect fraud and maintain security
Comply with legal obligations
3. Location Permission
Yumpass Rider requires access to your location to:
Assign nearby delivery requests
Navigate to pickup and delivery locations
Track active deliveries
Improve delivery efficiency
Background location may be used while you are online and available for deliveries.
4. Camera Permission
Camera access may be required for:
Uploading profile photographs
Scanning documents
Capturing delivery proof when necessary
5. Storage Permission
Storage access may be used to:
Upload delivery documents
Save or select images required during verification
6. Information Sharing
We do not sell your personal information.
We may share your information with:
Customers for delivery purposes (limited information)
Merchant partners
Payment service providers
Government authorities when required by law
Service providers that help operate our platform
7. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
Although we strive to protect your data, no method of electronic transmission or storage is completely secure.
8. Data Retention
We retain your information for as long as your account remains active or as required to comply with legal, tax, accounting, or operational obligations.
9. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your account and personal data
Withdraw certain permissions through your device settings
Some information may be retained where legally required.
10. Children's Privacy
Yumpass Rider is intended only for individuals who are at least 18 years old. We do not knowingly collect personal information from children.
11. Third-Party Services
Our app may use trusted third-party services such as analytics, crash reporting, mapping, notifications, or payment providers. These services may collect information according to their own privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the application or on our website with an updated effective date.
13. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Email: support@yumpass.in
By using the Yumpass Rider application, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.