Research

Research Interests

Consumer Product Returns, Retail Operations, AI Impact on Business, Operations-Marketing Interface, Operations-Information Systems Interface, Socially Responsible Business, Business School Education

Methodologies

Applied Statistics, Applied Econometrics, Applied Game Theory, Field Experiment, Lab Experiment

+ denotes doctoral student co-authors when the research started. 

* denotes equal contributions; authors are ordered alphabetically by family name.

Working Papers

1. Harshvardhan, M., Jiang, Yu and Alotaibi Eid. Corporate Canaries: How US Multinationals Detect and Respond to Government Instability. Submitted.

2. Zeng, Yushu, Kong, Dejie, Jiang, Yu, and Harshvardhan, M. AI-Driven Exploration of Prosocial Behavior: Assessing Charity Supporters’ Psychological Mechanisms. 

• Accepted to 10th Annual Pre-ICIS Workshop by SIG AI, 2025

3. Huang, Tingliang*, Jiang, Yu*, Zhou, Yiyao*. Artificial Intelligence in Operations Management: A Systematic Review. 

4. Jiang, Yu*, Li, Yanglin*, Zeng, Yushu*. Artificial Intelligence, Analyst, and Performance.

Last Updated: June 2026