Research

Research Interests

Business Analytics, E-commerce, Consumer Returns, Operations-Marketing Interface, Operations-Information Systems Interface, Retail Operations, Socially Responsible Business, AI Impact on Business, Business School Education

Methodologies

Applied Statistics, Applied Econometrics, Causal Inference, Field Experiment, Lab Experiment, Applied Game Theory

Manuscripts In Revision & Submitted

+ denotes doctoral student co-authors when the research started. 

* denotes equal contributions; authors are ordered alphabetically by family name.

1. Harshvardhan, M*, Jiang, Yu*. Canaries in the Coal Mine: How Multinational Corporations Anticipate and Respond to Democratic Backsliding? Submitted 

2. Jiang, Yu*, Zhou, Yiyao*. The Impact of Artificial Intelligence on Vulnerable and Minority Employee Groups: A Systematic Review. Submitted 

3. Li, Wenting+, Jiang, Yu, Wang, Yige, and Xu, Hao. From Data to Decision: AI-Powered Adaptive Optimization in Continuous Pharmaceutical Manufacturing. Under major revision

• Finalist, 2025 MSOM Data Driven Research Challenge

• Accepted to INFORMS Data Mining & Decision Analytics Workshop, 2025

Last Updated: October 2025