Research
Research Interests
Business Analytics, E-commerce, Consumer Returns, Operations-Marketing Interface, Operations-Information Systems Interface, Retail Operations, Socially Responsible Business, AI Impact on Business, Business School Education
Methodologies
Applied Statistics, Applied Econometrics, Causal Inference, Field Experiment, Lab Experiment, Applied Game Theory
Manuscripts In Revision & Submitted
+ denotes doctoral student co-authors when the research started.
* denote equal contributions; authors are ordered alphabetically by family name.
1. Jiang, Yu*, Zhou, Yiyao*. The Impact of Artificial Intelligence on Vulnerable and Minority Employee Groups: A Systematic Review. Submitted
2. Li, Wenting+, Jiang, Yu, Wang, Yige, and Xu, Hao. From Data to Decision: AI-Powered Adaptive Optimization in Continuous Pharmaceutical Manufacturing. Under major revision
Finalist, 2025 MSOM Data Driven Research Challenge
Last Updated: September 2025