Research

Research Interests

Consumer Product Returns, Retail Operations, AI Impact on Business, Socially Responsible Business, Business School Education

Methodologies

Applied Statistics, Econometrics, Experiments

Working Papers

1. Yu Jiang, Seongkyoon Jeong, and Huseyn Abdulla. Consumption Time Limits for Refund Eligibility and Product Evaluations. Under review. 

2. Yuru Shi, Yu Jiang, Hongnai Zhang, and Zhao Han. Identifying Prosocial Mechanisms with Large Language Models. 

Under review. 

3. Xiaoming Chen, Yi Xiong, Yu Jiang, Xuecong Lu, Minxuan Lan, and Si Liu. Safe Access and Transit-Based Parcel-Locker Siting: A 3D Network Framework for Policy Prioritisation. Submitted. 

4. Yushu Zeng, Dejie Kong, Yu Jiang, and M. Harshvardhan. Identifying Prosocial Mechanisms with Large Language Models. Submitted. 

• Accepted to 10th Annual Pre-ICIS Workshop by SIG AI, 2025

Book Chapter

1. Yu Jiang, William Shen, Jie Zhuang, Wendy Tate, and David Zilberman. "Incorporating New Opportunities in the Food-Energy-Water Nexus within Supply Chains." In Food-Energy-Water Nexus in Farming Systems, edited by Jie Zhuang and David Zilberman. Springer Nature. Forthcoming, expected March 2027.

Last Updated: Sep 2026