Privacy Policy

Welcome to YRC Custom Flooring, LLC. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us through other means. By using our website or services, you consent to the practices described in this policy.

Information We Collect

Personal Information

When you interact with us, we may collect personal information that you voluntarily provide. This includes:

• Contact Information: Such as your name, email address, phone number, and mailing address.

• Project Details: Information related to your flooring project, such as the type of service requested, project specifications, and any additional notes or preferences.

Non-Personal Information

We may also collect non-personal information that does not directly identify you. This includes:

• Usage Data: Information about your visit to our website, such as IP address, browser type, pages visited, and the time and date of your visit.

• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and gather information about how our website is used. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Improve Services: To fulfill your requests, such as providing quotes, scheduling consultations, and delivering the services you have requested.

• To Communicate with You: To respond to your inquiries, provide updates, and inform you about promotions or changes to our services.

• To Analyze and Enhance Our Website: To understand how our website is used and improve its functionality and user experience.

• To Ensure Security: To monitor and protect against fraud, abuse, and other security threats.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting business, or serving you. These providers are contractually obligated to protect your information and use it only for the purposes for which it was provided.

• Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process, or in response to requests from public authorities.

• Business Transfers: In the event of a merger, acquisition, or other business transfer, we may transfer your information as part of the transaction. We will notify you of any such transfer and its implications for your information.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Choices

You have the following choices regarding your personal information:

• Access and Correction: You may request access to or correction of your personal information by contacting us.

• Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.

• Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.