Yovlin Technical Support
Yovlin Technical Support
Last Updated: January 1, 2025
Yovlin is a free plant care application designed to help you nurture and grow your plants. Our mission is to make plant care accessible and enjoyable for everyone through intelligent AI technology.
Yovlin is completely free to download and use. All features, including AI plant analysis, care tips, and plant tracking, are available at no cost. We believe that plant care knowledge should be accessible to everyone.
We respect your privacy. Yovlin does not collect, store, or share any personal information. All your plant data and chat history are stored locally on your device.
24/7 intelligent chat for plant care questions
Personalized care recommendations
Expert guidance for all gardening needs
Smart conversation with plant care expertise
AI-powered plant identification
Health analysis through photo upload
Personalized care schedules
Growth tracking and monitoring
Weather integration for optimal care
Task management and reminders
Plant health monitoring
Care history tracking
iOS 12.0 or later
iPhone 6s or newer
iPad (5th generation) or newer
Android 6.0 (API level 23) or later
2GB RAM minimum
100MB available storage
Internet connection for weather data and AI features
Camera access for plant analysis
Photo library access for image selection
Download and Install
Download Yovlin from the App Store or Google Play Store
Install the application on your device
Grant necessary permissions when prompted
First Launch
Complete the welcome tutorial
Set up your plant collection
Start chatting with our AI assistant
Using AI Features
Tap the AI Assistant tab
Ask any plant care question
Get instant expert advice
Plant Analysis
Take a photo of your plant
Get instant identification and health analysis
Receive personalized care recommendations
Ensure your device meets minimum system requirements
Check available storage space
Restart your device and try again
Reinstall the application if necessary
Verify internet connection
Check if camera permissions are granted
Ensure app is updated to latest version
Restart the application
Check photo library permissions
Ensure photos are in supported formats (JPEG, PNG)
Verify sufficient storage space
Try selecting photos from different albums
Chat history is stored locally on your device
Check if you've cleared app data
Ensure you're using the same device
Contact support if issue persists
Close other apps when using Yovlin
Ensure stable internet connection
Keep app updated to latest version
Clear app cache if experiencing slowdowns
Yovlin is optimized for minimal battery usage
AI features may use more battery during active use
Background refresh is disabled for privacy
Enable automatic updates in your device settings
Updates include new features and bug fixes
No data loss during updates
Check App Store or Google Play Store regularly
Download updates when available
Restart app after updating
help@yovlin.comThis is our only contact method for technical support.
Device model and operating system version
App version (found in app settings)
Detailed description of the issue
Steps to reproduce the problem
Screenshots if applicable
We typically respond within 24-48 hours
Urgent technical issues are prioritized
Business hours: Monday to Friday, 9 AM - 6 PM (EST)
Check camera permissions in device settings
Ensure camera is not being used by other apps
Restart the application
Check if camera hardware is working
Verify internet connection
Try switching between WiFi and mobile data
Check if other apps can access the internet
Restart your router if using WiFi
Check available storage space
Clear unnecessary files and apps
Move photos to cloud storage
Restart device to clear cache
We welcome your feedback and suggestions for improving Yovlin. Your input helps us create a better experience for all users.
Use the feedback option in the app
Email us at help@yovlin.com
Include detailed descriptions and suggestions
By using Yovlin, you agree to our terms of service and privacy policy.
Your data is protected and stored locally on your device. We do not collect or share personal information.Thank you for choosing Yovlin! We're committed to providing the best plant care experience with the highest standards of privacy and security.