Your Cab Exeter operates the Your Cab Exeter mobile application available on Google Play Store. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app.
By using the app, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the app.
We collect the following types of information:
Location Data — Real-time GPS location for ride booking, driver matching, navigation, and live tracking of rides.
Account Information — Name, phone number, email address, and profile photo provided during registration.
Ride Data — Pick-up and drop-off locations, ride history, trip duration, and fare information.
Device Information — Device model, operating system version, and app version for diagnostics.
Photos & Files — Images selected from your gallery or captured via camera for profile photos and driver document uploads.
Payment Information — Payment method selection (Card, Google Pay, Cash). Card details are processed securely and not stored on our servers.
Network Status — Internet connectivity status to ensure seamless app experience.
The app requests the following device permissions:
Precise Location (ACCESS_FINE_LOCATION)
Required for showing your position on the map, matching you with nearby drivers, and live ride tracking.
Approximate Location (ACCESS_COARSE_LOCATION)
Used as a fallback when precise location is unavailable.
Camera (CAMERA)
Used to capture profile photos and driver document photos directly within the app.
Storage (READ_EXTERNAL_STORAGE)
Used to select existing photos from your device gallery for profile and document uploads.
Internet (INTERNET)
Required for all app features including booking, maps, payments, and real-time updates.
Network State (ACCESS_NETWORK_STATE)
Used to detect internet connectivity and show appropriate offline messages.
All permissions are requested only when needed. You can revoke any permission at any time through your device Settings → Apps → Your Cab Exeter → Permissions.
To provide and operate the cab booking service
To match passengers with available drivers in real time
To display your live location and driver location on the map
To process ride bookings, scheduling, and cancellations
To facilitate secure payment processing
To send ride status notifications and alerts
To manage driver profiles, documents, and trip history
To provide customer support and resolve disputes
To improve app performance and user experience
We do not sell your personal data. We may share data with:
Drivers — Passenger name and pick-up location are shared with matched drivers to complete your ride.
Passengers — Driver name, photo, vehicle details, and live location are shared with booked passengers.
Cloudinary — Used for secure cloud storage of profile images and driver documents.
Firebase (Google) — Used for app backend, real-time database, and authentication services.
Payment Processors — Card and payment data is handled by PCI-compliant third-party processors.
Legal Requirements — We may disclose data if required by law or to protect the safety of users.
We retain your personal data for as long as your account is active or as needed to provide services. Ride history is retained for up to 2 years for legal and dispute resolution purposes.
You may request deletion of your account and associated data by contacting us at the email below.
We retain your personal data for as long as your account is active or as needed to provide services. Ride history is retained for up to 2 years for legal and dispute resolution purposes.
You may request deletion of your account and associated data by contacting us at the email below.
To request deletion of your account and all associated data, please email us at: shakib.cse.gub@gmail.com Include your registered email address in the request. We will process your request within 30 days and delete: - Your profile information - Ride history - Uploaded photos and documents
Note: Some data may be retained for up to 2 years for legal and dispute resolution purposes.
Our app is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately for deletion.
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for data processing at any time
Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us using the details below.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Continued use of the app after changes constitutes your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy, please contact us:
Your Cab Exeter
🌐 Website: yourcabexeter.com
📧 Email: shakib.cse.gub@gmail.com
📍 Location: Dhaka, Bangladesh