At Youcart, we are committed to protecting the privacy of our partner stores and their teams. This Privacy Policy outlines how we collect, use, and protect your business and personal information when you use the Youcart Store App.
1. Information We Collect
To ensure seamless operations and delivery, we collect the following types of data:
Store Information: Business name, address, contact details, store hours.
User Information: Name, email, and phone number of store operators using the app.
Order & Transaction Data: Order details, item availability, sales performance.
Device & Usage Data: App usage behavior, device ID, IP address, and error logs.
2. How We Use Your Information
We use your information to:
Manage and process customer orders efficiently
Facilitate real-time communication between stores, delivery drivers, and customers
Provide sales reports, analytics, and performance insights
Monitor app performance and resolve technical issues
Improve store experience and support services
3. Data Sharing
We may share relevant information with:
Delivery Partners: To fulfill customer orders accurately and promptly
Youcart Operations Team: For support, training, and quality assurance
Payment Providers: To process and settle transactions
We do not sell or rent your business or personal data to third parties.
4. Data Security
We implement strong administrative and technical safeguards to protect your data. Access to store information is restricted to authorized personnel only.
5. Your Responsibilities
As a store partner, you agree to:
Keep login credentials secure and confidential
Ensure all store staff using the app comply with this privacy policy
Notify us immediately of any suspected data breach or unauthorized access
6. Data Retention
We retain store and transaction data as long as your partnership is active or as required by law for reporting and accounting purposes.
7. Your Rights
You have the right to:
Access or update your store profile and account information
Request deletion of your data if you choose to end the partnership
Contact us regarding any privacy concerns or questions
8. Changes to This Policy
We may update this Privacy Policy as our services evolve. Any significant changes will be communicated through the app or your registered email.