On-site and remote IT support
On-site and remote IT support
We provide you with excellent On-site and remote Information Technology-related technical support.
On-site: we visit you at home, workplace or meet you at a public place in order help you to troubleshoot your computer, smartphone, tablet, wearable device, etc. We check the hardware and software, network connections, programs / apps and the way you are interacting with them.
Remote: we use Remote Access Software to access your hardware* in order to help you solve the issue.
*We can only access your hardware momentarily in order to help you solve the issue and disconnect right afterwards, and always require your authorization to do so.