Essential Questions to Ask Your Velux Windows Fitters Before Installation

When planning to install Velux windows, it's vital to ensure you hire the right professionals. Asking the right questions helps you gauge their expertise and avoid potential problems. Here are essential questions to ask your Velux Windows Fitters before installation:

Are You Velux-Certified?

Verify whether the company is Velux-certified. This certification indicates that they have in-depth product knowledge and follow Velux’s strict code of practice. Regular inspections by Velux ensure they meet top standards, giving you confidence in their ability to complete the job with precision.

Can You Provide References or a Portfolio?

Ask for references or a portfolio showcasing past projects. This allows you to evaluate their experience, especially with installations similar to yours, ensuring they can deliver quality work.

What Is the Project Timeline?

Discuss the timeline for your project. Understanding the duration, including any potential delays, helps you manage expectations and plan accordingly. A clear timeline ensures your project proceeds smoothly without unexpected interruptions.

What Are the Total Costs?

Request a detailed quote that covers all aspects of the project, including labor, materials, and any potential extras like scaffolding. This transparency helps prevent hidden costs and keeps the project within budget.

How Do You Handle Unexpected Challenges?

Inquire how the installers manage unforeseen issues, such as structural problems or adverse weather. Knowing their contingency plans provides peace of mind that they can handle issues without significant delays or additional expenses.

What Warranty Do You Provide?

Ensure the installers offer a comprehensive warranty that covers both materials and labor. This protects your investment and ensures long-term satisfaction with your Velux windows.

Do You Offer Aftercare Services?

Ask about aftercare services, such as regular maintenance and advice on upkeep. Inquiring about these services shows the company’s commitment to customer satisfaction beyond installation.

By asking these questions, you can confidently select a Velux Windows Fitters who will deliver high-quality results, ensuring the long-term performance and beauty of your windows.

Schedule your appointment today with Yorkshire Roof Windows for expert Velux Windows Fitters in York. As Velux-certified installers, we combine deep product knowledge with skilled workmanship. We adhere to Velux's rigorous code of practice and undergo regular evaluations to maintain their high standards. Trust us to get the job done right the first time.