YODO Privacy Policy
Effective Date: 31st June 2024
1. Introduction
At YODO, your privacy is a top priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our app-based scooter-sharing services in Pakistan.
2. Information We Collect
· Personal Information: When you sign up, we collect basic information such as your name, email address, phone number, and payment details. We may also collect government-issued identification for verification purposes.
· Location Data: We collect real-time GPS data from your mobile device and our scooters to track rides and ensure safety. You can manage location sharing through your device settings, though some features may be limited without location access.
· Device Information: We gather details about the device you use to access our services, including the device type, operating system, and unique identifiers, to improve our service and troubleshoot issues.
· Usage Data: We automatically collect information about how you interact with our services, such as ride history, preferences, and the areas where our scooters are used most frequently.
· Feedback and Communications: Any feedback, customer support requests, or communications you provide are also collected to improve our services.
3. How We Use Your Information
· Service Provision: Your information is primarily used to provide, maintain, and enhance our services, such as processing payments, managing your account, and ensuring the safe operation of our scooters.
· Communication: We may use your contact details to send important updates, promotions, or notifications related to your use of YODO services.
· Analytics: We analyze data to understand usage patterns, improve our offerings, and develop new features.
· Legal Compliance: Your data may be used to comply with applicable laws and regulations, or in response to lawful requests from authorities.
4. Sharing Your Information
· Service Providers: We share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors and maintenance providers. These providers are required to protect your information and use it only for the purposes we specify.
· Legal Requirements: We may disclose your information if required by law or in response to valid legal requests from government authorities.
· Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
5. Data Security
We implement robust security measures, including encryption and access controls, to protect your personal data. However, please be aware that no system is entirely secure. We encourage you to take precautions to protect your login credentials.
6. Your Rights
· Access and Correction: You can access and update your personal information through the YODO app.
· Data Deletion: You may request the deletion of your account and personal data, subject to certain legal obligations.
· Opt-Out: You can opt out of promotional communications by adjusting your preferences in the app or contacting us directly.
7. Cookies and Tracking Technologies
YODO uses cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be communicated via email or app notifications. Your continued use of our services after any changes indicates your acceptance of the updated policy.
9. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
Contact@yodobikes.com