Some of the Challenges identified at each step of the service delivery model include:

Initiative:

- Lack of awareness regarding the assistive devices
- Lack of awareness that a family member is facing a disability
- Lack of awareness on the government schemes available to support

Assessment:

- Shortage of appropriate professionals to conduct a proper assessment
- Lack of understanding of the government schemes and their eligibility for the same

Selection of the Assistive Solution:

- Lack of understanding on whom to reach out to
- Lack of information on where the health facilities and medical professionals are

Selection of the Assistive Solution:

- - Lack of understanding on whom to reach out to
  - Lack of information on where the health facilities and medical professionals are

Authorization:

- Insufficient funding from the government/non profits
- Lack of awareness on funding sources and how to approach these
- High cost devices from private vendors

Implementation:

- Lack of information on procurement - availability, providers closest to the user, cost, etc
- Lack of reviews and forums to understand the credibility of the product/seller
- Lack of awareness on how to use these device

Management and Follow-up:

Major problems observed:

Lack of information / awareness
- On devices, their cost, how to use them, why to use them, how are they helpful, etc
- On schemes and funding sources, eligibility, what's covered and what's not, how to apply, etc
Complex process to acquire the device - distribution chain is not well established
Lack of personalization/customization
Shortage of government and medical workers - to help identify, assess, measure, procure and maintain AT solutions
Cost of the devices / funding