Privacy Policies

At Yobu Express, we understand the importance of protecting your privacy and ensuring the security of your personal information. We are committed to maintaining the highest standards of data protection and security practices to safeguard your sensitive data. This Privacy and Security Statement outlines our approach to handling your information and the measures we take to protect it.

Collection of Information:

• Personal Information: When you use our parcel delivery services or interact with our app, we may collect certain personal information such as your name, contact details, delivery addresses, and payment information. This information is necessary to facilitate deliveries and provide you with the best possible service.

• Usage Data: We also collect non-personal information about how you interact with our app, such as your device type, operating system, IP address, and browsing behavior. This data helps us improve our services and enhance your user experience.

Use of Information:

• Delivery Services: We use the information we collect to process and fulfill your delivery requests, communicate with you regarding your shipments, and provide customer support as needed.

• Improvement of Services: Your data may be used to analyze trends, track app performance, and identify areas for improvement in our services and user experience.

Security Measures:

• Encryption: We employ industry-standard encryption protocols to protect your personal and financial information during transmission over the internet. This ensures that your data remains confidential and secure.

• Secure Storage: Your data is stored on secure servers with restricted access to authorized personnel only. We implement stringent access controls and regularly update our security measures to mitigate the risk of unauthorized access or data breaches.

• Third-Party Partners: In some instances, we may engage third-party service providers to assist us in delivering our services. These partners are carefully vetted and required to adhere to strict security standards to safeguard your information.

Data Retention:

• We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy and Security Statement, unless a longer retention period is required or permitted by law.

Your Rights:

• You have the right to access, update, or delete your personal information stored in our systems. You may also choose to opt out of certain communications or data processing activities.

Updates to this Statement:

• We reserve the right to update or modify this Privacy and Security Statement at any time to reflect changes in our practices or legal requirements. We encourage you to review this statement periodically for the latest information on our privacy and security practices.

Contact Us:

• If you have any questions, concerns, or requests regarding your privacy or the security of your information, please contact us at [insert contact information].

By using the Yobu Express app and services, you consent to the collection, use, and disclosure of your information as described in this Privacy and Security Statement. Your privacy and security are our top priorities, and we are committed to earning and maintaining your trust.