Last Updated: Mar 24 2025

Introduction

This Privacy Policy applies to Yellow Rides, owned and operated by Jai Shree Ram International Pvt Ltd ("Company," "We," "Us," or "Our"). This document outlines how We collect, use, store, and protect Your ("User," "You," or "Your") information when You use Our mobile application and website.

This Privacy Policy is governed by the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

By using the Yellow Rides mobile application and website, You agree to the terms outlined in this Privacy Policy. If You do not agree, please do not use Our services.

Information We Collect

To provide Our services, We may collect the following types of information:

Personal Information

• Name

• Mobile number

• Email address

• Geo-location data

• Home and work addresses

• Gender

• Date of birth

• Payment details (credit/debit card, bank account information)

Driver-Specific Information

• Government-issued identity documents (e.g., Driving License, PAN, Aadhaar, Bank Account Details)

• Secondary contact or reference details

Non-Personal Information

• Device information (IP address, browser type, device type, etc.)

• App usage data and analytics

• Logs of interactions with Our services

How We Use Your Information

Your information is collected for the following purposes:

1. Providing, maintaining, and improving Our services

2. Developing new services and features

3. Processing payments securely

4. Communicating service updates, promotions, and advertisements

5. Ensuring security and fraud prevention

6. Analyzing user behavior to enhance app performance

Sharing of Information

Your information may be shared under the following circumstances:

1. Third-Party Service Providers: We may engage third-party vendors for services such as payment processing, data analysis, customer support, and marketing.

2. Legal Obligations: We may disclose information to comply with legal requests, court orders, or government authorities.

3. Affiliates and Business Partners: We may share data within Our group companies for service enhancement and operational purposes.

4. With Your Consent: We will not share Your data with third parties for marketing or other purposes without obtaining Your explicit consent.

Data Security

We implement appropriate security measures to protect Your personal data from unauthorized access, modification, disclosure, or destruction. While We strive for secure data storage and transmission, no system is completely secure, and We cannot guarantee absolute security.

User Rights and Choices

You have the following rights regarding Your personal data:

1. Access, update, or delete Your personal information through the app settings.

2. Opt-out of promotional communications by adjusting Your preferences.

3. Request data deletion or restriction by contacting Us at the details provided below.

Grievance Redressal

For any privacy-related concerns, You may contact Our designated Grievance Officer:

Chief Grievance Officer
Jai Shree Ram International Pvt Ltd
Tower B, Unitech Tower,
Sector 39, Gurugram – 122002 (Haryana), India
Email: jai.shreeram.intnl@gmail.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on Our mobile application and website. We encourage You to review this Privacy Policy periodically.