Privacy Policy for Yeasmu B2B Grocery Platform 

Effective Date:10/13/2024

Introduction

At Yeasmu B2B Grocery Platform ("Yeasmu", "we", "our", or "us"), your privacy is of utmost importance. This Privacy Policy explains how we collect, use, share, and protect your personal and sensitive information when you use our mobile application ("App"). By using the App, you agree to the practices outlined in this Privacy Policy.

This Privacy Policy is available on both our app’s Google Play Store listing and within the app itself. It is also accessible via a standard web browser without requiring special software or plugins. Please contact us if you have any questions about this policy.

1. About Us

Yeasmu B2B Grocery Platform is an eCommerce solution connecting suppliers and retailers for efficient bulk purchasing and order management. For inquiries about this Privacy Policy or the handling of your data, you may reach us through the following contact details:

Contact Information:

• Email: murad.hasan553@yahoo.com

• Address: 35 Good Year Street, Vanderbijlpark, Gauteng, South Africa

2. Information We Collect

We collect personal and sensitive user data to provide and improve our services. The types of data we may collect include:

• Personal Information: Your name, email address, contact details, business information, and any data you provide during registration or profile creation.

• Financial Information: Payment details used for transactions within the app.

• Location Data: With your permission, we may collect your device's location to offer region-specific services.

• Usage Data: Information about how you use the app, including interactions, pages viewed, and transaction records.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the app’s functionality and services.

• Facilitate transactions between you and vendors.

• Customize your experience based on your usage patterns.

• Communicate with you, including providing support, updates, and important notifications.

• Comply with legal obligations and protect our rights.

We will only collect and use your data for legitimate business purposes, and with your consent where required.

4. Sharing Your Information

We do not share your personal data except in the following situations:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our app, such as payment processors.

• Business Partners: We may share limited information with suppliers and vendors to facilitate transactions.

• Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or other legal process.

We do not sell your personal information to third parties.

5. Data Security and Protection

We take the security of your data seriously and implement robust technical and organizational measures to protect it from unauthorized access, disclosure, or loss. These measures include encryption and secure servers. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention and Deletion

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You have the right to request the deletion of your data at any time. To make such a request, please contact us using the contact information provided above.

Upon receiving a deletion request, we will promptly delete your personal data unless we are required by law to retain it for a specific period.

7. User Rights and Control Over Your Data

You have the following rights regarding your personal data:

• Access: You can request access to your personal information at any time.

• Correction: You can request corrections to inaccurate or incomplete information.

• Deletion: You can request the deletion of your personal data from our systems.

• Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us using the contact information provided above.

8. Privacy Policy Updates

We may update this Privacy Policy periodically to reflect changes in our data practices or for other operational, legal, or regulatory reasons. When changes are made, we will notify you through the app and update the "Effective Date" at the top of this policy. Please review the updated policy to stay informed about how we are protecting your data.

9. Accessibility

This Privacy Policy is accessible both within the app and on our publicly available website at [Insert URL]. The document is non-editable, and no special plugins are required to view it.

Contact Us

For any questions, concerns, or inquiries about this Privacy Policy or your personal data, please contact us at:

• Email: Support@yeasmu.co.za