Privacy Policy
Why YeapCredit?
YeapCredit respects your privacy. This Privacy Policy gives you details about our data collection methods and usage. You are advised to please read the Privacy Policy carefully. By accessing the services provided by YeapCredit, you agree to the collection and use of your data by YeapCredit in the manner provided in this Privacy Policy.
By registering yourself at YeapCredit you are authorizing us & our associate partners to give you a call and offer their services for the product you have opted for, imparting product knowledge, offering promotional offers running on webApp & offers offered by the associated third parties. Also irrespective of your DND or DNC registration service, you authorize us to give you a call from the YeapCredit & associate partners for the above mentioned purposes till 45 days of your registration with us. Also based on your active opt-in you are open to receive promotional offers from advertiser/partnering webApp hence there is no DNC check required there forth.
For the purpose of this Privacy Policy, the users of the Services may be customer/consumers, or any other persons using Services or accessing our Platform (“user” or “you” or “You” or “YOU” or “your” or “Your”). If you do not agree to this Policy or any part thereof, please do not use or access our Platform or any part thereof.
1.COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION
When you use our Platform, whether our Website or our App, we collect and store your information (personal information) which is provided by you from time to time by explicitly seeking permissions from YOU to get the required information. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience and services. This allows us to provide services and features that meets your needs, and to customize our Platform to make your experience safer and easier and to improve the services provided by us. More importantly, we collect personal information from you that we consider necessary for achieving the aforementioned purpose.
in general, you can browse the Website or App without telling us who you are or revealing any personal information about yourself. However, to create an account on the Website or App, you must provide us with certain basic information required to provide customized services. The information we collect from you, inter alia, including:
a. your full name;
b. email;
c. mailing address;
d. postal code;
e. family details;
f. university/college details;
g. phone number;
h. Permanent Account Number (PAN);
i. Academic records and certificates.
j. Aadhaar card
k.face picture
l.Driving License
m.Voter ID
Where possible, we indicate the mandatory and the optional fields. You always have the option to not provide your personal information by choosing not to use a particular service or feature on the Platform.
We also collect other identifiable information (your payment card details and transaction histories on the Platform) from you when you set up a free account with us. While you can browse some sections of our Platform without being a registered member as mentioned above, certain activities (such as availing of loans from the third-party lenders on the Platform) requires registration and for you to provide the above details. The Platform shall clearly display the personal information it is collecting from you, and you have the option to not provide such personal information. However, this will limit the services provided to you on the Platform.
2.COLLECTION OF MOBILE NUMBER
When you sign up with us, we collect your mobile number to uniquely identify you. This helps us ensure that no unauthorised device or person is acting on your behalf.
3.CAMERA
We require the camera information permission to provide you an easy/smooth experience and to enable you to click photos of your KYC documents along with other requisite documents and upload the same on the App during your loan application journey.
4.COLLECTION OF OTHER NON-PERSONAL INFORMATION
We automatically track certain information about you based upon your behavior on our Platform. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users and improve our services. This information is compiled and analyzed on an aggregated basis. We also collect your Internet Protocol (IP) address and the URL used by you to connect your computer to the internet, etc. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
Cookies are small data files that a Website stores on Your computer. We will use cookies on our Website similar to other lending websites / apps and online marketplace websites / apps. Use of this information helps Us identify You in order to make our Website more user friendly. Most browsers will permit You to decline cookies but if You choose to do this it might affect service on some parts of Our Website.
If you choose to make a purchase through the Website, we collect information about your buying behavior. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we collect such information into a file specific to you.
5.USE AND DISCLOSURE OF YOUR PERSONAL AND OTHER INFORMATION
We access, store and use the information we collect from you to provide our Services, to research and develop new ones.
We use personal information to provide the services you request, to customize your user experience and to improve our services. To the extent we intent to use your personal information to market any product to you, we will provide you the ability to opt-out of such uses.
We use your personal information to:
a. resolve disputes;
b. troubleshoot problems;
c. help promote a safe service;
d. analytical analysis;
e. measure consumer interest and satisfaction in our products and services;
f. inform you about online and offline offers, products, services, and updates;
g. customize your experience;
h. detect and protect us against suspicious or illegal activity, fraud and other criminal activity;
i. enforce our terms and conditions;
j. improvement of our services and as otherwise described to you at the time of collection. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our Website.
6.USE OF YOUR DEVICE INFORMATION
We use the information provided by You in the following ways:
a. to establish identity and verify the same;
b. monitor, improve and administer our Website / Platform ;
c. provide our service i.e. perform credit profiling for the purpose of facilitating loans to You.
d. design and offer customized products and services offered by our third-party financial partners;
e. analyse how the Website is used, diagnose service or technical problems and maintain security;
f. send communications notifications, information regarding the products or services requested by You or process queries and applications that You have made on the Website;
g. manage Our relationship with You and inform You about other products or services We think You might find of some use;
h. conduct data analysis in order to improve the Services / Products provided to the User;
i. use the User information in order to comply with country laws and regulations;
j. to conduct KYC for our third-party lending partners based on the information shared by the User;
k. use the User information in other ways permitted by law to enable You to take financial services from our lending partners.
We will use and retain Your information for such periods as necessary to provide You the Services on our Website, to comply with our legal obligations, to resolve disputes, and enforce our agreements.
7.DISCLOSURE TO THIRD PARTIES:
We will share Your information with only our registered third parties including our regulated financial partners for provision of services on the Website and/or for facilitation of a loan / facility to a User. We will share Your information with third-parties only in such manner as described below:
a. We disclose and share Your information with the financial service providers, banks or NBFCs and Our third-party partners for facilitation of a loan or facility or line of credit or purchase of a product;
b. We share Your information with our third-party partners in order to conduct data analysis in order to serve You better and provide services or Products on our Website;
c. We may disclose Your information, without prior notice, if We are under a duty to do so in order to comply with any legal obligation or an order from the government and/or a statutory authority, or in order to enforce or apply Our terms of use or assign such information in the course of corporate divestitures, mergers, or to protect the rights, property, or safety of Us, Our users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
d. We will disclose the data / information provided by a User with other technology partners to track how the User interact with Website on Our behalf.
e. We and our affiliates may share Your information with another business entity should we (or our assets) merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business for continuity of business. Should such a transaction occur than any business entity (or the new combined entity) receiving any such information from Us shall be bound by this Policy with respect to your information.
f. We will disclose the information to our third-party technology and credit partners to perform credit checks and credit analysis like Credit Bureaus or third-party data source providers;
g. We will share Your information under a confidentiality agreement with the third parties and restrict use of the said Information by third-parties only for the purposes detailed herein. We warrant that there will be no unauthorised disclosure of your information shared with third-parties.
h. By using the Platform, you hereby grant your consent to the Company to share/disclose your Personal Information (i) To the concerned third parties in connection with the Services; and (ii) With the governmental authorities, quasi-governmental authorities, judicial authorities and quasi-judicial authorities, in accordance with applicable laws of India.
In case we use or disclose your information for any purpose not specified above, we will take your explicit consent.
8.CHANGES IN THIS PRIVACY POLICY
YeapCredit reserves the right to change, modify, add, or remove portions of this Privacy Policy at any time for any reason. In case, any changes are made in the Privacy Policy, we shall update the same on the Website. Once posted, those changes are effective immediately, unless stated otherwise. We encourage you to periodically review this page for the latest information on our privacy practices. Continued access or use of the Services constitute Your acceptance of the changes and the amended Privacy Policy.
9.ACCESSING YOUR INFORMATION / CONTACTING US
At any point of time Users can choose to edit/modify or delete/withdraw any Personal Information shared for use of the Platform. Please note that deleting or withdrawing information may affect the Services we provide to you. In case of modification of Personal Information, Users will be required to furnish supporting documents relating to change in Personal Information for the purpose of verification by the Company.
10.YOUR PRIVACY CONTROLS
You have certain choices regarding the information we collect and how it is used:
a. Device-level settings: Your device may have controls that determine what information we collect. For example, you can modify permissions on your Android device for access to Camera or Audio permissions.
b. Delete your entire App account.
c. You can also request to remove content from our servers based on applicable law or by writing to our Grievance Officer.
11.SECURITY PRECAUTIONS
The Website/App intends to protect your personal information and to maintain its accuracy as confirmed by you. We implement reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure. For example, we encrypt all sensitive personal information when we transmit such information over the internet. We also require that our registered third party service providers protect such information from unauthorized access, use and disclosure.
Our Platform has stringent security measures in place to protect the loss, misuse and alteration of information under control. We endeavor to safeguard and ensure the security of the information provided by you. We use Secure Sockets Layers (SSL) based encryption, for the transmission of the information, which is currently the required level of encryption in India as per the law.
We blend security at multiple steps within our products with the state of the art technology to ensure our systems maintain strong security measures and the overall data and privacy security design allow us to defend our systems ranging from low hanging issue up to sophisticated attacks.
We work hard to protect from unauthorized access, alteration, disclosure or destruction of information we hold, including:
a. We use encryption to keep your data private while in transit;
b. We offer security feature like an OTP verification to help you protect your account;
c. We review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems;
d. We restrict access to personal information to our employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
e. Compliance & Cooperation with Regulations and applicable laws;
f. We regularly review this Privacy Policy and make sure that we process your information in ways that comply with it.
g. Data transfers
We or our affiliates maintain your information on servers located in India. Data protection laws vary among countries, with some providing more protection than others. We also comply with certain legal frameworks relating to the transfer of data as mentioned and required under the Information Technology Act, 2000.
When we receive formal written complaints, we respond by contacting the person who made the complaint. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of your data that we cannot resolve with you directly.
h. Bureau Enquiry
We will enquire with one or more Credit Bureaus on one or more affiliate National Banking Financial Company’s (NBFC) behalf to provide you with your loan amount.
12.YOUR CONSENT
By using the Website/App and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for collecting, using, sharing and disclosing your information as per this privacy policy.
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Support Contact :
Name : Aashodariya Akash
Email : aaashodariya232@gmail.com
Time : Mon -Fri (10:00 - 19:00)