Privacy Policy – YATRA LINK

Effective Date: 30 September 2026
Last Updated: 30 September 2026

1. Introduction

YATRA LINK is a digital profile and call-triggered SMS automation application designed for travel companies, tour operators, and travel businesses.

The application allows travel operators to create and manage a digital business profile and share information about their upcoming tours, journeys, destinations, travel services, contact details, and other business information with customers.

YATRA LINK also provides an optional Automatic Call-to-SMS feature. When this feature is enabled by the user, the application can use the configured incoming or missed call event to trigger an SMS containing the travel operator's YATRA LINK digital profile link or other information configured by the operator.

This Privacy Policy explains how YATRA LINK accesses, uses, processes, stores, shares, and protects personal, sensitive, and technical information.

2. App and Developer Information

App Name: YATRA LINK

Developer Name: creatio

Developer / Account Owner: rajiv mate

Legal Name: rajiv laxman mate

Developer Email: rajivmate1233@gmail.com

Application Package Name: io.ionic.kisanmarketapp

Developer Address:
SOMYYA FARM LAKH LAKH AHMADNAGAR
Rahuri – 413721
India

3. Information We May Collect or Process

Depending on the features used by the travel operator, YATRA LINK may collect or process information provided by the user.

This may include:

Business or company name
Owner or contact person name
Mobile number
Email address
Business address
Business description
Business logo and images
Tour and journey information
Tour dates
Tour destinations
Travel routes
Accommodation information
Travel facility information
Tour prices
Offers
Business contact information
Digital profile information
Information configured by the operator for the Automatic SMS feature

Users provide business and profile information voluntarily when creating or updating their digital profile.

4. Digital Travel Profile

YATRA LINK allows travel operators to create a digital profile for their business.

The profile may contain:

Business information
Upcoming tours
Tour dates
Journey details
Destinations
Travel routes
Accommodation information
Travel services
Prices and offers
Contact information
Other information provided by the travel operator

Information that the travel operator chooses to publish through the digital profile may be accessible to customers through the profile's web link.

The travel operator is responsible for ensuring that information published through their profile is accurate, lawful, and appropriate.

5. Automatic Call-to-SMS Feature

YATRA LINK provides an optional Automatic Call-to-SMS feature for travel operators.

When the user explicitly enables this feature, the application may use the configured incoming or missed call event to trigger an SMS.

The purpose of this feature is to allow a travel operator to automatically share their YATRA LINK digital profile or configured business information with a person who has contacted the business by phone.

The basic flow is:

Incoming / Missed Call → Configured Call Trigger → Automatic SMS → YATRA LINK Digital Profile

The Automatic SMS feature is optional. The user can enable or disable this feature from the application.

YATRA LINK does not use call-related information for unrelated advertising, user profiling, or sale of personal information.

6. Call-Related Information

If the user enables the Automatic Call-to-SMS feature, YATRA LINK may access relevant call-related information required to identify the configured incoming or missed call event.

The purpose of accessing this information is limited to providing the Automatic Call-to-SMS functionality.

YATRA LINK does not intentionally collect or store the user's complete call history for advertising, profiling, or unrelated purposes.

Where call-related information is processed only temporarily on the device to trigger the configured automation, it is not retained by YATRA LINK unless retention is specifically required for a disclosed app function.

7. SMS Functionality

When Automatic SMS is enabled, YATRA LINK may use the required Android SMS functionality to send the SMS configured by the travel operator.

The SMS may contain:

Travel business name
Digital travel profile link
Upcoming tour information
Journey information
Travel service information
Contact information
Other information configured by the travel operator

SMS functionality is used only for the configured Automatic Call-to-SMS feature.

YATRA LINK does not use SMS functionality for unrelated advertising, spam campaigns, or sale of personal information.

8. Permissions and User Control

YATRA LINK requests permissions only when they are required for the relevant app functionality.

Depending on the Android version and implementation, the application may request permissions related to:

SMS functionality
Call-related information

Before requesting sensitive permissions where required, the application provides an in-app disclosure explaining why the permission is required and how it is used.

The user can choose whether to enable the Automatic SMS feature.

The user can:

Enable or disable Automatic SMS.
Configure the information shared through SMS.
Configure the digital profile link used in the SMS.
Stop using the Automatic SMS feature when it is no longer required.

Disabling the Automatic SMS feature does not prevent the user from using other available digital profile functionality, unless the particular app feature requires that permission.

9. Device and Technical Information

YATRA LINK may process limited technical information necessary to operate, secure, maintain, and improve the application.

Depending on the technical services used by the application, this may include:

Device model
Android version
Application version
Crash information
Technical logs
Basic application performance information

Technical information is used for purposes such as maintaining application reliability, troubleshooting errors, improving performance, and maintaining security.

10. How We Use Information

Information processed by YATRA LINK may be used to:

Create and display travel business profiles.
Display tour and journey information.
Display destination and travel information.
Provide digital profile web links.
Display business contact information.
Provide the Automatic Call-to-SMS feature.
Trigger configured SMS messages after relevant incoming or missed call events.
Share the travel operator's digital profile with customers through configured SMS.
Maintain and improve application functionality.
Detect and resolve technical problems.
Maintain application security.
Comply with applicable legal requirements.

We do not sell personal information.

11. Information Sharing

YATRA LINK does not sell personal or sensitive user information.

Business information that a travel operator voluntarily publishes through their digital profile may be publicly accessible through the relevant digital profile web link.

YATRA LINK may use third-party service providers to operate technical infrastructure such as cloud storage, databases, hosting, authentication, analytics, or crash reporting.

Such service providers may process information only as reasonably necessary to provide their services to YATRA LINK.

Information may also be disclosed where required by applicable law, legal process, court order, or government authority.

12. Third-Party Services

YATRA LINK may use third-party technical services to support application functionality.

These services may include, depending on the version and implementation of the application:

Cloud database services
Cloud storage services
Authentication services
Application hosting
Crash reporting
Analytics
Other technical infrastructure services

Third-party services may process information necessary to provide their respective services.

Where applicable, users should also review the privacy policies of the relevant third-party service providers.

13. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, misuse, loss, alteration, or disclosure.

Where appropriate, information transmitted between the application and online services may be protected using industry-standard security measures such as encrypted connections.

However, no electronic storage system or internet-based service can guarantee absolute security.

14. Data Retention

YATRA LINK retains information only for as long as reasonably necessary to:

Provide the requested services.
Maintain the digital profile.
Provide application functionality.
Maintain application security.
Resolve technical issues.
Comply with legal obligations.
Resolve disputes where necessary.

Call-related information used only to trigger the Automatic Call-to-SMS functionality is not intentionally retained longer than necessary for that functionality.

When information is no longer required, it may be deleted or anonymized where reasonably possible, subject to applicable legal and operational requirements.

15. Account and Data Deletion

If YATRA LINK provides account creation, users may request deletion of their account and associated personal information through the account deletion option available in the application or by contacting us using the developer email provided in this Privacy Policy.

Deletion requests may be submitted to:

Email: rajivmate1233@gmail.com

When an account deletion request is received, we will delete or anonymize associated personal information that is no longer required, subject to applicable legal, security, fraud-prevention, or other lawful retention requirements.

Where applicable, information required to be retained by law may be retained for the legally required period.

16. Children's Privacy

YATRA LINK is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If we become aware that personal information has been collected from a child in circumstances where such collection is not permitted, we will take reasonable steps to address the situation.

17. User Privacy Choices

Users have control over information they provide to YATRA LINK.

Users can:

Update their digital business profile.
Change information displayed on their profile.
Enable or disable Automatic SMS.
Configure the information shared through Automatic SMS.
Request deletion of their account and associated data where applicable.
Contact us regarding privacy questions or data requests.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

Application functionality
Technical services
Data handling practices
Legal or regulatory requirements
Google Play requirements

When this Privacy Policy is updated, the revised version will be published at the Privacy Policy URL.

The Last Updated date at the beginning of this policy will also be updated when material changes are made.

19. Contact Us

For privacy questions, data requests, account deletion requests, or concerns regarding this Privacy Policy, please contact: