FAQs
FAQs
Got questions about custom outfits or accessories for your paws? Yap & Nap is here to help!
Add your favorite customized outfits, beds & naps or accessories into the cart, and proceed to checkout. Size guide and available colors are provided within the product pages.
For custom-made products, simply choose a size and fill in the box below with your pet’s measurements, color preferences, and any special notes — this helps Yap & Nap personalize the item just for your furry friend. If you have any questions, feel free to click the "Contact Us" button below.
For ready-to-ship items, just select the right size and color, then add them to your cart to continue shopping or click "Buy Now" to complete your order.
What makes Yap & Nap different?
At Yap & Nap, we don't just sell pet products — we create personalized keepsakes that celebrate your pet’s true personality.
From custom-embroidered names to detailed portraits of your pet’s face or body, every item is crafted with care, creativity, and premium materials.
We combine emotional connection, fashion-forward designs, and customization to make each piece one-of-a-kind — just like your pet.
At Yap & Nap, your pet’s safety and comfort are our top priorities.
All Yap & Nap products are made from pet-safe materials like soft cotton and stretchable fabrics. They are breathable, hypoallergenic, and gentle on sensitive skin.
We avoid harsh dyes or stiff fabrics to ensure every item feels like a cozy hug for your furry friend.
For the best care, we recommend gentle hand washing or using a delicate machine cycle with mild detergent, then air drying to keep the embroidery and fabric looking fresh.
At Yap & Nap, we bring your pet’s personality to life through custom embroidery and engraving!
You can personalize your pet’s items by:
Adding their name with premium embroidery
Engraving their name onto collars for a sleek, lasting finish
Embracing their face or full body embroidery for a truly unique touch
Choosing colors and styles that match their vibe
Our photos let you see how your design looks before you order, making every piece special and made just for your paws!
Products are aimed to deliver within 3–5 working days after order confirmation. Customized items are made just for your pet, so please allow a little extra love and time. Free shipping for orders over 1.200.000 VND
Returns are accepted within 7 days if the product is unused and in original condition. If there's a manufacturing defect, Yap & Nap will cover all return shipping costs. For personal change-of-mind returns, customers will be responsible for shipping fees.