Reset Xfinity Password

If you forget your Xfinity password, you can reset it by visiting xfinity.com/password. If you know your password and just want to update it, you can do so at xfinity.com.

Reset your Xfinity Password With the Reset Tool

• Go to xfinity.com/myaccount.

• Enter your Xfinity ID and click Continue

• Complete the security check by typing the moving letters in the box. Click Continue.

• Select the way you want to recover your password and click Continue. If you only have one recovery option available to you, you won't see a list.

  • If resetting by email, you'll see a screen confirming that a password reset link has been sent to your inbox. Open the email and click the link provided.

  • If resetting by text message, you'll get a text from us. Enter that reset code here and click Continue.

  • If resetting by call, you'll get an automated call that reads the reset code aloud to you. Enter that code here and click Continue.

  • If resetting by secret question, enter the answer to your question and click Continue.

• Create and confirm your new password. Click Continue.

• You should see a confirmation page when you're good to go.