Evide School Bus – Support
Evide School Bus – Support
Evide School Bus helps parents track their child's school bus in real time. If you need help with the app, we're here for you.
Contact us
Email: admin@evide.in
Phone / WhatsApp: +91 9947496965
Support hours: Monday to Saturday, 9:00 AM – 6:00 PM IST
Frequently asked questions
How do I get my login?
Your login details are provided by your child's school. If you haven't received them, please contact your school's transport office.
I forgot my password.
Please contact your school's transport office or email us at admin@evide.in and we'll help you reset it.
The app shows "Offline" or "Bus is not sending its location".
This means the bus is not currently running, or its GPS device is temporarily out of network coverage. The app shows the last known location and updates automatically once the bus is back online.
The bus location or route looks wrong.
Please contact us with your child's name, school, and bus number, and we'll check it.
I'm not receiving notifications.
Check that notifications are turned on for Evide School Bus in your phone's Settings.
How do I delete my account?
Email admin@evide.in from your registered email address with the subject "Account Deletion". We'll delete your account and associated data within 30 days.
My child's school doesn't use Evide School Bus.
Ask your school management to contact us at admin@evide.in.
Evide Pvt Ltd, Kerala, India