TERMS & CONDITIONS

ALL DOGS ARE REQUIRED TO ATTEND A FREE 15 to 30 MINUTE MEET & GREET SESSION BEFORE REGISTERING FOR ANY DAY CARE SESSIONS. 

FOLLOWING A SUCCESSFUL MEET & GREET, ALL DOGS ARE REQUIRED TO ATTEND A 2 HOUR TRIAL ASSESSMENT BEFORE BOOKING ANY DAY CARE SESSIONS.

OWNERS ARE REQUIRED TO COMPLETE AND RETURN A REGISTRATION & CONSENT FORM ALONG WITH PROVIDING PROOF OF AN UP-TO-DATE VETERINARY VACCINATION RECORD.

DOGS MUST ALWAYS BE VACCINATED AGAINST CANINE PARVOVIRUS, CANINE DISTEMPER, INFECTIOUS CANINE HEPATITIS (ADENOVIRUS), LEPTOSPIROSIS, KENNEL COUGH (BORDETELLA BRONCHISEPTICA/CANINE PARAINFLUENZA VIRUS)

PRIMARY VACCINATION COURSES MUST BE COMPLETED AT LEAST TWO WEEKS BEFORE ATTENDING DAY CARE SESSIONS.

OWNERS ARE REQUIRED TO ENSURE THAT THEIR DOGS FLEA AND WORM TREATMENT IS KEPT UP TO DATE.

ANY DOG SHOWING SYMPTOMS OF INFECTION, DISEASE OR SIGNS OF ILL HEALTH WILL BE REFUSED ADMISSION TO THEIR DAY CARE SESSION.

IF FEEDING IS REQUIRED WHILST A DOG IS PRESENT FOR DAY CARE, OWNER’S WILL NEED TO PROVIDE FOOD FOR THEIR DOG.

I AM UNABLE TO ACCEPT UNNEUTERED BITCHES WHEN THEY ARE IN SEASON.

I AM UNABLE TO ACCEPT UNNEUTERED MALE DOGS OVER THE AGE OF 12 MONTHS.

IN ORDER TO AVOID STRESS TO ALL DOGS, WE MAY ADVISE THAT YOUR DOG IS NOT SUITABLE FOR DAY CARE IF THEY SHOW BEHAVIOURS OF EXCESSIVE ANXIETY OR FEAR.

WE WILL ALSO BE UNABLE TO ACCEPT YOUR DOG IF THEY SHOW SIGNS OF AGGRESSION OR EXCESSIVE BARKING.

A CANCELLATION FEE OF 50% WILL BE CHARGED IF YOU CANCEL WITHIN 48 HOURS OF YOUR DOGS DAY CARE SESSION.