Orders are typically processed within 1-3 business days. You will receive an email OR call confirmation once your order is successfully placed.

We offer standard and expedited shipping options. Shipping costs and estimated delivery times will be provided during the checkout process.

   Please ensure your shipping address is accurate, as we cannot be responsible for items shipped to incorrect addresses.

 If you are not completely satisfied with your purchase, we accept returns within 7days of delivery. Contact our customer support at gathonibrenda78@gmail.com to initiate the return process.

   Exchanges are subject to product availability. If the desired item is not available, a refund will be processed.

 Refunds are issued to the original payment method within 1 business day after receiving the returned item. 

Shipping costs are non-refundable, and customers are responsible for return shipping fees unless the item is defective or damaged upon arrival.

If you receive a defective or damaged item, please contact us immediately at gathonibrenda78@gmail.com with photos of the product and packaging. We will arrange for a replacement or refund.

 Custom and personalized orders are final sales. Please double-check the provided details before placing your order to ensure accuracy.

For any inquiries, concerns, or assistance, our customer support team is here to help. Contact us at gathonibrenda@gmail.com or+254 705 888 258

Our commitment to your privacy is outlined in our Privacy Policy , which can be found here We respect your personal information and take measures to protect it.

By placing an order with social by Brenda you agree to our Terms of Service, which govern the use of our website and services. Please review the terms here.