Conference Organizing Committee Member & Human Factor Track Co-Chair, the 13th IEEE International Conference on Health Informatics (ICHI) 2025, June 2025.
Associate Editor, ACM Conversational User Interface (CUI 2025) Conference, July 2025.
Session Chair of "Humans-in-the-Loop AI," the Association for the Advancement of Artificial Intelligence (AAAI 2025) Conference, Feb. 2025.
Faculty Mentor, AMCIS 2024 Early-Career Faculty Consortium, August 2024.
Session Chair, ACM Intelligent User Interface (IUI 2024) Conference, Greenville, SC, March 2024.
Doctoral Consortium Co-Chair, the 11th IEEE International Conference on Healthcare Informatics (IEEE ICHI 2023).
Associate Editor, Metaverse Special Issue, Journal of Management Information Systems, 2022-present
Senior Editor, AIS Transactions on Human-Computer Interaction, 2019-Present
Associate Editor, Journal of Healthcare Informatics Research, 2022-Present
Editorial Board Member, Artificial Intelligence in Medicine, 2023-Present
Guest Editor, Special Issue on "Working Mechanisms of Design Elements to Facilitate Learning in Extended Reality," Frontiers, 2022-Present
Guest Editor, Special Issue on "Data Mining of Social Media in Healthcare," Frontiers, 2021-2022
Panelist, National Science Foundation, 2021-Present
Associate Editor, European Journal of Information Systems, Special Issue on Gamification, & Special Issue on Security and Privacy, 2016-2020.
Associate Editor, International Conference on Information Systems (ICIS 2024, ICIS 2023, ICIS 2022, ICIS 2021, ICIS 2018, and ICIS 2015).
Associate Editor, European Conference on Information Systems (ECIS 2022).
Associate Editor, Pacific-Asia Conference on Information Systems (PACIS 2022).
Doctoral Consortium Co-Chair, the 10th IEEE International Conference on Healthcare Informatics (IEEE ICHI 2022).
Track Co-Chair, “Human Computer Interaction” Track for Americas Conference on Information Systems (AMCIS), 2008-Present.
Program Committee Member, International Workshop on Cyber Social Threats (ICWSM) , 2020-Present
Program Board Member, International Conference on Human Computer Interaction (HCII), 2014-Present.
Conference Organizing Committee, International Conference on Information Systems (ICIS 2018), San Francisco, CA, USA, 2018.
Track Co-Chair, “Human Computer/Robot Interaction” Track for International Conference on Information Systems (ICIS 2018), San Francisco, CA, USA, 2018.
Program Committee Member, “Bridge AIS SIGHCI and ACM SIGCHI” at CHI 2018, Montreal, Quebec, Canada, 2018.
Reviewer for MIS Quarterly (MISQ), Management Science (MS), Information Systems Research (ISR), Journal of Management Information Systems (JMIS), European Journal of Information Systems (EJIS), Journal of Association for Information Systems (JAIS), Decision Sciences, Information & Management (I&M), International Journal of Human-Computer Studies (IJHCS), ACM Transactions on Human-Computer Interaction (TOCHI), AIS Transactions on Human-Computer Interactions (THCI), The Data Base for Advances in Information Systems (DATABASE), IEEE Internet Computing, IT & People, Information Systems Frontiers, Journal of Medical Internet Research (JMIR), International Journal of Electronic Commerce, Electronic Commerce Research Journal, and several other journal outlets.
Reviewer & Associate Editor for ICIS, AMCIS, ECIS, PACIS, HICSS, CHI , CSCW, HCII, IEEE ICHI and AAAI Conferences.