PRIVACY POLICY

Privacy and Policy

Effective Date: January 1, 2025

Welcome to Worldtriplink. Your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile application, services, or website.

1. Information We Collect

We may collect the following types of data:

Personal Information: Name, phone number, email address, and pickup/drop-off locations.
Payment Information: Billing details and transaction data for completing bookings.
Location Data: We collect and use your real-time location for core app functionality such as driver discovery, routing, and accurate service delivery.

📍 Location access is used only when necessary and only with your permission.

Device Information: IP address, device type, operating system, and browser type.
Usage Data: App usage statistics, session durations, and page visits to improve app performance and user experience.

2. How We Use Your Information

We use the information collected for purposes including:

Facilitating cab bookings and related services.
Providing personalized and location-based services.
Sending booking confirmations and notifications.
Processing secure payments and invoices.
Providing customer support and responding to inquiries.
Complying with legal and regulatory requirements.

3. Location Permissions

We request access to your device's location to:

Enable GPS-based features such as driver discovery and trip routing.
Provide estimated time of arrival and route optimization.
Improve safety, tracking, and service reliability.

You may revoke this access at any time in your device’s settings, though certain features may stop working.

4. Information Sharing

We do not sell, rent, or trade your personal information. However, we may share your information:

With verified drivers and third-party vendors for service delivery.
With payment gateways to complete your transactions.
With analytics tools to improve app experience.
If required by law, legal process, or governmental request.

5. Third-Party Services and SDKs

Our app integrates with trusted third-party tools and services that may collect limited data in accordance with their privacy policies, including:

Google Maps SDK (used for maps, distance, directions)
Firebase (used for app analytics and crash reporting)

We encourage users to review:

Google Privacy Policy

6. Data Security

We use industry-standard security protocols, including:

HTTPS encryption for all data in transit
Secure servers with restricted access
Regular audits and updates to protect against vulnerabilities

Despite our best efforts, no system is completely secure. Please use the app responsibly.

7. Your Privacy Rights

You have the right to:

Request access to your personal data.
Update or correct inaccurate information.
Request deletion of your personal data (as allowed by law).
Withdraw your consent for data processing.

To exercise your rights, please contact us at the email address provided below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Understand user behavior
Measure performance
Remember user preferences

You may disable cookies via your browser settings.

9. Third-Party Links

Our website or app may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be published on this page with a new “Effective Date.”

11. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact:

Email: contact@worldtriplink.com
Phone: +91 9112085055

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