Ralph Allen E. Clemente
Degree: BS Computer Science
Role: Tech Support / Quality Assurance / Ad operator
Website: github.com/dadiralph
Ralph Allen E. Clemente
Degree: BS Computer Science
Role: Tech Support / Quality Assurance / Ad operator
Website: github.com/dadiralph
Nationality: Filipino
Date of birth: January 17, 2002
Place of birth: Zamboanga City
I am an experienced Quality Assurance professional with a proven track record in ensuring the highest standards of product quality and performance. My journey began as a Technical Support/IT Intern at Bubblebest in Zamboanga City, where I honed my technical skills and developed a keen eye for detail. I further expanded my expertise as an Ad Operation Specialist at Vintazk Outsourcing, where I played a crucial role in optimizing ad campaigns and ensuring seamless operations. My diverse background in technical support and ad operations has equipped me with a comprehensive understanding of quality assurance processes, making me a valuable asset to any team.
Work Experience
Ad Operation Specialist
Vintazk Outsourcing
March 4, 2025 – Present
4th Floor SLSI Bldg., San Jose Road, Zamboanga City, 7000
As an Ad Operation Specialist at Vintazk Outsourcing, I manage and optimize digital advertising campaigns to ensure maximum performance and ROI. My responsibilities include setting up, monitoring, and analyzing ad campaigns across various platforms, troubleshooting issues, and collaborating with clients to achieve their marketing goals. I also stay updated with the latest industry trends and best practices to continuously improve campaign effectiveness.
● Setting up, monitoring, and analyzing ad campaigns across various platforms.
● Collaborating with clients to understand their advertising goals and strategies.
● Troubleshooting and resolving technical issues related to ad delivery.
● Generating detailed performance reports and providing actionable insights.
● Staying updated with industry trends and best practices.
Technical Support/IT Intern
Department of Trade and Industry
June 22 – July 27, 2023
NS. Valderosa Street, Zamboanga City, Philippines 700
During my internship at the Department of Trade and Industry, I provided technical support and IT solutions, ensuring smooth and efficient operations. My responsibilities included troubleshooting hardware and software issues, assisting with network maintenance, and supporting end-users with technical queries. This experience enhanced my problem-solving skills and deepened my understanding of IT infrastructure.
● Data Entry
● Collaborating with the IT team on various projects.
● Managing and updating IT documentation.
● Troubleshooting hardware and software issues.
QUALITY ASSURANCE
Bubblebest, Gov Camins, Zamboanga City, Philippines 700
January-April 2023
Skilled quality assurance professional with 4 months of experience seeking a challenging position in quality assurance to contribute my expertise in ensuring product quality, process improvement, and regulatory compliance.
● Proficient in implementing and maintaining quality management systems.
● Conduct regular inspections and audits to identify quality issues and implement corrective actions.
● Create and execute test plans, test cases, and test scripts to verify product functionality and performance.
Education
Western Mindanao State University
Normal Road, Baliwasan, Zamboanga City, Philippines 7000
2020-2024
Zamboanga Peninsula Polytechnic State University
Governor Lim Avenue Corner, General Wood Street, Zamboanga City, Philippines 7000
2018-2020
Don Pablo Memorial High School
Governor Ramos Avenue, Sta. Maria, Zamboanga City, Philippines 7000
2013-2018
Talon-Talon Central School SPED Center
Talon-Talon Road, Zamboanga City, Philippines 7000
2008-2013
Training
Certificate Links
https://drive.google.com/drive/folders/1KDniXQHytLEv4xbI3xJTa-h53UY-D7Tp
DICT Webinar Series Introduction to UI/UX Design
July 20-24, 2020
Personal and Career Development DICT Region 9 and Basulta team
Talon Talon, km7, Zamboanga City, Philippines 7000
Aug 9,2022
GDG Zamboanga - Devfest ZamPen 2022 Western Mindanao State University
Normal Road, Baliwasan, Zamboanga City, Philippines 7000
Jan 9,2022
SKILLS
• Fluent in Filipino and English
• Proficiency in Chavacano, Bisaya
• Operating basic systems
• Basic use of office suites (Microsoft Office Word, Powerpoint and Excel)
• Graphic design and layout using Canva, Padlet and Wix, Figma
• Virtualization and Containerization: Knowledge of virtualization technologies (e.g., VMware, VirtualBox)
• Knowledge to build ADS in Lead Manager, Minionplatform, Tune, and Okata
• Proficiency using Gmail, Outlook, Slack, Asana, MS teams
SQL and Database Management: Ability to write SQL queries to extract, manipulate, and validate data from databases during testing