The HOPE (Helping Our People Endure) program is open to anyone who is having any signs/symptoms or concerns about second victim syndrome. They can contact HOPE@kumc.edu directly. If a colleague is worried about someone, they can also contact the HOPE team and the person will receive a friendly and generic message to the person letting them know the resource is available should they want to talk to anyone.

A team member will reply within two business days (Monday-Friday 7:30am – 4:00pm, excluding holidays). Please provide as much of the following information as possible in order for us to match with you a peer supporter:

• Name:
• Department:
• Role:
• Preferred Method of Contact (email, phone)
• Preferred Method of Coaching (In person, over the phone):
• Reason for HOPE Team request (please do not provide specific details):
  • Adverse Patient Event
  • First Death
  • Unexpected Patient Demise
  • Employee Injury
  • Staff Member Victim of Violence
  • Near Miss
  • Long Term Patient
  • Multiple Patients with Poor Outcomes
  • Patient Suicide Attempt
  • Other

If you need immediate and/or professional services then please consider contacting:

New Directions (EAP) at 1-800-624-5544

If you are having thoughts of harming yourself please contact:

National Suicide Prevention Lifeline at 1-800-273-TALK (8255)