Why Is HP Smart Tank 7301 Wireless Printer Showing Offline? (Tutorial Steps

If your "HP Smart Tank 7301 Printer Shows an Offline Error", it means it is not communicating with your computer or network. This is a common problem that can happen due to weak connections, incorrect settings, or outdated printer drivers. To resolve it, I use simple troubleshooting methods that I am going to share in this blog post. I first practiced these solutions while helping friends fix their offline printers, and later began writing blogs to guide others. Many readers have found them useful, and I’m confident you will too.

Why Is My HP Smart Tank Printer Offline?

An offline error on your HP Smart Tank 7301 printer indicates a communication problem between the printer and your computer or network. If the Wi-Fi signal is weak or out of range, the printer cannot connect and shows “offline.” Also, these are the possible reasons why your printer is going offline. 

• Compromised physical and network connections.

• Printer settings are incorrect.

• Printer drivers or software are out of date.

• Weak Wi-Fi signal

• Problems with the print spooler service.

All of these reasons contribute to the offline status of your HP printer, and you can fix the issue by following the top troubleshooting methods. I am sharing some simple methods that have always resolved my printer issues, and I’m confident they can do the same for you.

4 Simple Ways to Resolve HP Printer Offline Error

Now that you know the main reasons, here are the most effective methods to fix your 'HP printer's offline error'.

Method 1: Check Power and Cable Connections

Since the first reason for an HP Smart Tank 7301 printer to go offline is often a loose or weak power or cable connection, check these connections first. Ensure that the printer is switched on from the main power source. Verify that the cable connection is not loose. Ensure that any cables, such as USB or Ethernet, fit securely into your printer’s port.

Method 2: Disable the “Use Printer Offline” Feature on Computer

Incorrect printer settings can cause it to appear offline. If the “Use Printer Offline” feature is enabled, disable it to restore connectivity. However, you can bring it online again by disabling this feature. 

1. Click the Start menu on the taskbar of the computer, and search for Settings.

2. Select Bluetooth & Devices, and then select Printers & Scanners.

3. Now, select your HP Smart Tank 7301 from the list of devices, and click the Open Queue option.

4. Select Printers on the next window, and uncheck the “Use Printer Offline” option.

The printer should now appear online. If the issue continues, try the next method.

Method 3: Update HP Printer Drivers

Outdated printer drivers are a common reason your HP Smart Tank printer goes offline. Printer drivers are essential software installed on the computer that help the printer communicate with the computer or other devices. You can update them from HP’s official website. 

1. Visit support.hp.com on an internet browser and click the Software & Drivers section.

2. Select printer as your product type, and type your printer model in the search field.

3. The computer will automatically detect your operating system. Next, scroll down, select a suitable printer driver package, and click the 'Download Button' next to it.

4. Allow the driver file to download on your computer, and then go to the Downloads folder.

5. Double-click on the driver’s file, and let the installation process run.

When the printer drivers are up to date, the printer will not display an offline status. However, if the problem persists, there might be an issue with the print spooler service.

Method 4: Restart Print Spooler Service

The Print Spooler service is a special feature on Windows computers that manages printing functions on the printer. This feature is responsible for establishing communication between the computer and the printer. If there is a fault in this service, the printer won’t understand the print commands and go offline. 

Here are the steps to restart the print spooler service on your computer.

1. Press the Windows key on the keyboard and type "services" in the search field.

2. Locate the Print Spooler option by scrolling down.

3. Right-click on the Print Spooler option and select Restart.

Then, wait for a short period and check if the 'HP Smart Tank 7301 Printer' returns to an online status. After following all these methods, the offline issue will be resolved for sure.

Conclusion

An offline HP Printer is non-functional, as it can’t understand the print commands. It usually happens due to connectivity issues and inappropriate settings on the computer. However, you can fix this problem easily and quickly by verifying the internet connection, fixing the printer’s settings, and updating the printer drivers. In most cases, these troubleshooting methods restore the printer to online operation. I have personally used them and learned "How to fix my printer successfully".

Frequently Asked Questions

Question

Why Is My HP Smart Tank 7301 Printer Offline?

An HP printer may go offline when its cable or wireless connection is weak. In other cases, incorrect printer settings, such as enabling the “Use Printer Offline” feature, and a faulty print spooler, can cause issues. Apart from that, outdated printer drivers are also a big reason for a printer going offline. 

Question

How Do I Get My HP Printer Back Online?

There are a few methods to get an HP printer back online. For instance, check the printer’s cable and wireless connections. Apart from that, correcting some printer settings, such as disabling the “Use Printer Offline” and updating printer drivers, can fix the printer’s offline issue. 

Question

Why Is My HP Printer Showing Offline When It’s Connected to Wi-Fi?

If your printer shows offline while connected to a Wi-Fi network, it may be due to a weak signal, a wrong network, or outdated printer drivers. Ensure the wireless connection is in the right range and that the printer drivers are up to date.  

Source: Why Is HP Smart Tank 7301 Wireless Printer Showing Offline