delete account

DELETE YOUR WINGMAIL ACCOUNT

Last updated: 27 August 2026

This page explains how to delete your Wingmail account, what is removed, and

what cannot be removed. It is written to be accurate rather than reassuring:

one or two things genuinely cannot be taken back, and you should know which

before you ask.

HOW TO REQUEST DELETION

Send an email to kumarvikas06182@gmail.com with:

- the subject line "Delete my Wingmail account", and

- your mark (your @username in the app).

Please send it from the Google account you signed in with. That is how the

request is verified — an account is not deleted on the word of somebody who

cannot prove it is theirs.

You will receive a confirmation when it is done. Requests are actioned within

30 days, and normally much sooner.

WHAT IS DELETED

- Your profile — display name, profile picture link, and the place your

  letters were flown to, including its coordinates.

- Your book — the private list of people you had kept.

- Your connections — the record of who you were writing with.

- Letters you sent that have not yet been delivered — these are removed along

  with their contents.

- Your sign-in — the Google account link held by Firebase Authentication,

  including your email address.

- Anything cached on your own device is removed when you sign out or

  uninstall the app.

WHAT CANNOT BE DELETED, AND WHY

Please read this section before you ask.

Letters already delivered to someone else

A letter that has already reached its recipient is their post. It stays in

their Messages, and its words remain readable to them. Wingmail does not

reach into another person's correspondence and remove what they were sent,

any more than a postal service could take back a letter already read.

The letter will no longer show your profile or picture — only the name it was

sent under at the time.

If you need a specific delivered letter removed, the recipient can be asked

directly; failing that, write to the address above and explain the

circumstances, and it will be considered case by case.

Your mark

Your mark is retired, not released. It is not deleted and is never given to

anybody else.

This is deliberate. QR codes and links pointing at your mark may exist on

other people's phones, in chats, or printed. If the mark were freed for

reuse, a stranger could take it and receive letters intended for you.

Retiring it makes that impossible.

If you sign up again later you will need to choose a new mark.

DELETING THE APP ONLY

Uninstalling Wingmail removes the app and everything cached on your phone,

but it does not delete your account or the data stored on the server. To

delete the account, send the email described above.

QUESTIONS

kumarvikas06182@gmail.com