Before sending your Surface in for service, try using the Surface Diagnostic Toolkit to fix common software issues. See Fix common Surface problems using the Surface app and Surface Diagnostic Toolkit for more info.

In some countries and regions, Microsoft now offers service centers that provide in-person support. Service centers offer enhanced support including professional hardware inspection, troubleshooting, and system recovery. If the service center associates are not able to resolve the issue, they could do a repair (in limited locations) or they can help facilitate sending your device to Microsoft for repair or replacement.


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Before sending us your Surface, back up your files and remove all your accessories. For details, see How to prepare your Surface for service. To learn how to do this for Surface Duo, see Prepare Surface Duo for service.

Microsoft offers service for a minimum of 3 years from the date of sale. At first, it may be covered under your limited warranty or, if you purchased one, an optional protection plan. After that, Microsoft offers out-of-warranty service and some replacement components for a fee. Availability of replacement components and service options varies by product, by market, and over time.

This article helps you understand how Microsoft Azure services compare to Amazon Web Services (AWS). Whether you are planning a multicloud solution with Azure and AWS, or migrating to Azure, you can compare the IT capabilities of Azure and AWS services in all categories.

Visual Studio Professional 2022 includes features that extend your mobile development experience. Deliver native apps for Android, iOS, and Windows through unrestricted, professional mobile development, code sharing and debugging.

Subscriber benefitsIncludes everything a developer needsWith a standard subscription you get the software and benefits you need to stay up on all things code, including access to core Microsoft software for development and test, monthly Azure dev/test individual credits, collaboration tools, training courses, professional support, and more.

The Start menu received its first major overhaul in XP, switching to a two-column layout with the ability to list, pin, and display frequently used applications, recently opened documents, and the traditional cascading "All Programs" menu. The taskbar can now group windows opened by a single application into one taskbar button, with a popup menu listing the individual windows. The notification area also hides "inactive" icons by default. A "common tasks" list was added, and Windows Explorer's sidebar was updated to use a new task-based design with lists of common actions; the tasks displayed are contextually relevant to the type of content in a folder (e.g. a folder with music displays offers to play all the files in the folder, or burn them to a CD).[20]

A service pack is a cumulative update package that is a superset of all updates, and even service packs, that have been released before it.[66] Three service packs have been released for Windows XP. Service Pack 3 is slightly different, in that it needs at least Service Pack 1 to have been installed, in order to update a live OS.[67] However, Service Pack 3 can still be embedded into a Windows installation disc; SP1 is not reported as a prerequisite for doing so.[68]

Headed by former computer hacker Window Snyder,[75][76] the service pack's security improvements (codenamed "Springboard",[77] as these features were intended to underpin additional changes in Longhorn) included a major revision to the included firewall (renamed Windows Firewall, and now enabled by default), and an update to Data Execution Prevention, which gained hardware support in the NX bit that can stop some forms of buffer overflow attacks. Raw socket support is removed (which supposedly limits the damage done by zombie machines) and the Windows Messenger service (which had been abused to cause pop-up advertisements to be displayed as system messages without a web browser or any additional software) became disabled by default. Additionally, security-related improvements were made to e-mail and web browsing. Service Pack 2 also added Security Center, an interface that provides a general overview of the system's security status, including the state of the firewall and automatic updates. Third-party firewall and antivirus software can also be monitored from Security Center.[78]

The third and final Service Pack, SP3, was released through different channels between April[3] and June 2008,[82] about a year after the release of Windows Vista, and about a year before the release of Windows 7. Service Pack 3 was not available for Windows XP x64 Edition, which was based on the Windows Server 2003 kernel and, as a result, used its service packs[83] rather than the ones for the other editions.[84]

Support for the original release of Windows XP (without a service pack) ended on August 30, 2005.[4] Both Windows XP Service Pack 1 and 1a were retired on October 10, 2006,[4] and both Windows 2000 and Windows XP SP2 reached their end of support on July 13, 2010, about 24 months after the launch of Windows XP Service Pack 3.[4] The company stopped general licensing of Windows XP to OEMs and terminated retail sales of the operating system on June 30, 2008, 17 months after the release of Windows Vista.[114] However, an exception was announced on April 3, 2008, for OEMs producing what it defined as "ultra low-cost personal computers", particularly netbooks, until one year after the availability of Windows 7 on October 22, 2009. Analysts felt that the move was primarily intended to compete against Linux-based netbooks, although Microsoft's Kevin Hutz stated that the decision was due to apparent market demand for low-end computers with Windows.[115]

Microsoft announced in July 2019 that the Microsoft Internet Games services on Windows XP and Windows Me would end on July 31, 2019 (and for Windows 7 on January 22, 2020).[145] Others, such as Steam, had done the same, ending support for Windows XP and Windows Vista in January 2019.[146]

In 2020, Microsoft announced that it would disable the Windows Update service for SHA-1 endpoints; since Windows XP did not get an update for SHA-2, Windows Update Services are no longer available on the OS as of late July 2020.[147] However, as of October 2021, the old updates for Windows XP are still available on the Microsoft Update Catalog.[148]

On release, Windows XP received critical acclaim. CNET described the operating system as being "worth the hype", considering the new interface to be "spiffier" and more intuitive than previous versions, but feeling that it may "annoy" experienced users with its "hand-holding". XP's expanded multimedia support and CD burning functionality were also noted, along with its streamlined networking tools. The performance improvements of XP in comparison to 2000 and Me were also praised, along with its increased number of built-in device drivers in comparison to 2000. The software compatibility tools were also praised, although it was noted that some programs, particularly older MS-DOS software, may not work correctly on XP because of its differing architecture. They panned Windows XP's new licensing model and product activation system, considering it to be a "slightly annoying roadblock", but acknowledged Microsoft's intent for the changes.[149] PC Magazine provided similar praise, although noting that a number of its online features were designed to promote Microsoft-owned services, and that aside from quicker boot times, XP's overall performance showed little difference over Windows 2000.[150] Windows XP's default theme, Luna, was criticized by some users for its childish look.[151][152]

[Please read before installing Windows 10]

Please prepare and check the reinstalling environment of your PC such as a recovery DVD or USB memory and backup media before installing Windows 10.

 If you have not created a Windows 7 recovery disk, please make sure to create one before performing the installation. You may not be able to create a recovery disk after the installation is complete.

Please refer to the "instruction manual guide" that is attached to the product for procedures on how to create a recovery disk.

See here for the PDF version of the instruction manual.

 Also please prepare the recovery media for the installation of Windows 10. The information on the media this service supports, refer to the following.

Notes

Our 30-year commitment to providing dependable, professional IT services has allowed us to expand our services to include all aspects of Mac and Windows IT service management for clients worldwide. In addition to IT services MTS develops software and operates its Apple Specialist retail store in the Chelsea neighborhood of New York City. MTS is also a provider of Apple authorized sales and service.

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Money movement services are provided by Intuit Payments Inc., licensed as a Money Transmitter by the New York State Department of Financial Services. For more information about Intuit Payments' money transmission licenses, please visit -licenses/.

QuickBooks Online Payroll terms: Each employee (active or on paid leave) is an additional $6/month for Core, $8/month for Premium, and $10/month for Elite. Contractor payments via direct deposit are $6/month for Core, $8/month for Premium, and $10/month for Elite. The service includes 1 state filing. If your business requires tax calculation and/or filing in more than one state, each additional state is $12/month for Core and Premium. There is no charge for state tax calculation or filing for Elite. The discounts do not apply to additional employees and state tax filing fees. 2351a5e196

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