Before sending your Surface in for service, try using the Surface Diagnostic Toolkit to fix common software issues. See Fix common Surface problems using the Surface app and Surface Diagnostic Toolkit for more info.
In some countries and regions, Microsoft now offers service centers that provide in-person support. Service centers offer enhanced support including professional hardware inspection, troubleshooting, and system recovery. If the service center associates are not able to resolve the issue, they could do a repair (in limited locations) or they can help facilitate sending your device to Microsoft for repair or replacement.
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Before sending us your Surface, back up your files and remove all your accessories. For details, see How to prepare your Surface for service. To learn how to do this for Surface Duo, see Prepare Surface Duo for service.
Microsoft offers service for a minimum of 3 years after the date of sale. At first, it may be covered under your limited warranty or, if you purchased one, an optional protection plan. After that, Microsoft offers out-of-warranty service and some replacement components for a fee. Availability of replacement components and service options varies by device, by country or region, and over time.
After 10 years of servicing, January 14, 2020 is the last day Microsoft will offer security updates for computers running Windows 7 Service Pack 1 (SP1). This update enables reminders about Windows 7 end of support. More information about Windows 7 end of support can be found at www.microsoft.com/windows7 or you can review the frequently asked questions to learn more about these notifications.
The Start menu received its first major overhaul in XP, switching to a two-column layout with the ability to list, pin, and display frequently used applications, recently opened documents, and the traditional cascading "All Programs" menu. The taskbar can now group windows opened by a single application into one taskbar button, with a popup menu listing the individual windows. The notification area also hides "inactive" icons by default. A "common tasks" list was added, and Windows Explorer's sidebar was updated to use a new task-based design with lists of common actions; the tasks displayed are contextually relevant to the type of content in a folder (e.g. a folder with music displays offers to play all the files in the folder, or burn them to a CD).[21]
A service pack is a cumulative update package that is a superset of all updates, and even service packs, that have been released before it.[67] Three service packs have been released for Windows XP. Service Pack 3 is slightly different, in that it needs at least Service Pack 1 to have been installed, in order to update a live OS.[68] However, Service Pack 3 can still be embedded into a Windows installation disc; SP1 is not reported as a prerequisite for doing so.[69]
Headed by former computer hacker Window Snyder,[76][77] the service pack's security improvements (codenamed "Springboard",[78] as these features were intended to underpin additional changes in Longhorn) included a major revision to the included firewall (renamed Windows Firewall, and now enabled by default), and an update to Data Execution Prevention, which gained hardware support in the NX bit that can stop some forms of buffer overflow attacks. Raw socket support is removed (which supposedly limits the damage done by zombie machines) and the Windows Messenger service (which had been abused to cause pop-up advertisements to be displayed as system messages without a web browser or any additional software) became disabled by default. Additionally, security-related improvements were made to e-mail and web browsing. Service Pack 2 also added Security Center, an interface that provides a general overview of the system's security status, including the state of the firewall and automatic updates. Third-party firewall and antivirus software can also be monitored from Security Center.[79]
The third and final Service Pack, SP3, was released through different channels between April 21[3] and June 10, 2008,[83] about a year after the release of Windows Vista, and about a year before the release of Windows 7. Service Pack 3 was not available for Windows XP x64 Edition, which was based on the Windows Server 2003 kernel and, as a result, used its service packs[84] rather than the ones for the other editions.[85]
Support for the original release of Windows XP (without a service pack) ended on August 30, 2005.[4] Both Windows XP Service Pack 1 and 1a were retired on October 10, 2006,[4] and both Windows 2000 and Windows XP SP2 reached their end of support on July 13, 2010, about 24 months after the launch of Windows XP Service Pack 3.[4] The company stopped general licensing of Windows XP to OEMs and terminated retail sales of the operating system on June 30, 2008, 17 months after the release of Windows Vista.[115] However, an exception was announced on April 3, 2008, for OEMs producing what it defined as "ultra low-cost personal computers", particularly netbooks, until one year after the availability of Windows 7 on October 22, 2009. Analysts felt that the move was primarily intended to compete against Linux-based netbooks, although Microsoft's Kevin Hutz stated that the decision was due to apparent market demand for low-end computers with Windows.[116]
Microsoft announced in July 2019 that the Microsoft Internet Games services on Windows XP and Windows Me would end on July 31, 2019 (and for Windows 7 on January 22, 2020).[146] Others, such as Steam, had done the same, ending support for Windows XP and Windows Vista in January 2019.[147]
In 2020, Microsoft announced that it would disable the Windows Update service for SHA-1 endpoints; since Windows XP did not get an update for SHA-2, Windows Update Services are no longer available on the OS as of late July 2020.[148] However, as of March 2024, the old updates for Windows XP are still available on the Microsoft Update Catalog.[149]
On release, Windows XP received critical acclaim. CNET described the operating system as being "worth the hype", considering the new interface to be "spiffier" and more intuitive than previous versions, but feeling that it may "annoy" experienced users with its "hand-holding". XP's expanded multimedia support and CD burning functionality were also noted, along with its streamlined networking tools. The performance improvements of XP in comparison to 2000 and Me were also praised, along with its increased number of built-in device drivers in comparison to 2000. The software compatibility tools were also praised, although it was noted that some programs, particularly older MS-DOS software, may not work correctly on XP because of its differing architecture. They panned Windows XP's new licensing model and product activation system, considering it to be a "slightly annoying roadblock", but acknowledged Microsoft's intent for the changes.[150] PC Magazine provided similar praise, although noting that a number of its online features were designed to promote Microsoft-owned services, and that aside from quicker boot times, XP's overall performance showed little difference over Windows 2000.[151] Windows XP's default theme, Luna, was criticized by some users for its childish look.[152][153]
In addition to technical curriculum, Microsoft partners with participants in career planning, professional skills-building, and job search strategies. MSSA participants will be able to engage directly with Microsoft recruiters, connect with alumni, and receive resources and education on Microsoft roles, how to apply, and the overall hiring process.
MSSA is available to military veterans and retirees, Coast Guard, National Guard and Reserve members, and military service members within six months of separation or retirement. To be a good fit for MSSA, there are a few more boxes to check off before applying.
MSSA training is intensive, and requires your full-time effort to be successful. We strongly advise prospective applicants not to apply for program dates that do not accommodate their complete professional full effort for all 17 weeks.
Microsoft is dedicated to helping organizations transform the way people work using secure, enterprise-grade AI capabilities, no matter which business applications teams depend on. Starting today, you can seamlessly integrate role-specific Copilot capabilities into Microsoft 365 applications and popular customer relationship management (CRM) and contact center systems for sales and customer service professionals.
2. Gartner Article, Focus Your Sellers on the Critical Art of Being Human, September 2023, -your-sellers-on-the-critical-art-of-being-human
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The Association of Southeast Asian Nations (ASEAN) has signed mutual recognition arrangements in the tourism sector and in six regulated occupations: accountancy, architecture, dentistry, engineering, medicine, and nursing. By setting standardized rules for mutual recognition, ASEAN members have made it easier for professionals to have their qualifications recognized across the region. Although these arrangements share nearly identical objectives, not all are created equal and come with varying levels of openness to foreign professionals. 0852c4b9a8
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