Privacy Policy

1. Introduction: Willow Wellness (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard personal data from users of our mobile application available on the Apple App Store and Google Play Store. By using Willow Wellness, you agree to the practices described in this policy.

2. Information We Collect: We collect personal information from students during registration or profile update:

• Full Name

• Email Address

• Profile Picture

• Health & Medication Data: medications, journal entries, wellness goals, and related tracking information

We may also collect subscription information when you purchase monthly or yearly plans.

All collected data is securely stored and only accessible to authorized systems and personnel.

3. Purpose of Data Collection: We use the collected data for the following purposes:

• To create and manage your user account

• To allow you to track medications, goals, and wellness activities

• To store and access your journal entries and health information securely

• To manage your subscription and payment information

• To improve app functionality and personalize your experience

• To communicate important updates about the app or subscription servicese

We do not use collected data for advertising, profiling, or third-party analytics.

4. Data Sharing and Disclosure: We do not sell or rent your data to any third parties. We may share limited data only with:

• Cloud/Hosting Providers: For secure storage and delivery of your app data

• Payment Processors: For managing subscriptions and payment processing

• Authentication Services: For secure login and account management

5. Data Security:  We take data security seriously. Measures include:

• Encrypted storage of personal and health information

• Secure data transmission via SSL

• Access restricted to authorized personnel only

6. Children’s Privacy: Willow Wellness is not intended for children under the age of 13. We do not knowingly collect personal data from children.

If we discover that we have inadvertently collected data from a child under 13, we will take steps to delete it promptly.

7. User Rights: You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate information

• Request complete deletion of your account and associated data

Account Deletion:
You can delete your account directly within the app:
Go to Profile > Delete Account.
This will permanently remove your data from our system.

For account-related requests, email us at:
📩 support@willowwellness.net

8.Tracking: We do not track users across apps or websites.

• No third-party advertising SDKs are used

• No data is used for behavioral profiling

• We do not require App Tracking Transparency (ATT) permission

9. Changes to This Policy

We may update this Privacy Policy occasionally. When we make material changes, users will be notified through in-app alerts or email.

10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Scott Meaders
📧 Email:support@willowwellness.net